Luggage Mule is no longer an active Feefo customer
Displaying all 1,562 reviews
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Lynda Craker
4 years ago
What Lynda Craker said about Luggage Mule:
Arrived on time for collection
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Luggage Mule
3 years ago
Thank you so much for your feedback. We are pleased to have been of service to you!
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Trusted Customer
4 years ago
Two cases delivered - although only one sent. Extra case still here now - weeks later. Collection of correct case for return came a day earlier than advsed, delivery then attempted on a day specifie
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Luggage Mule
3 years ago
Thank you for your feedback. We had seen a successful delivery for you and of course felt this completed your shipment. This situation is strange and rare as the extra case that was delivered was not from one of our customers. Therefore, we can only assume the courier has made the mistake and the case was from another company or individual. It was unfortunate that your return journey fell around the time countries in Europe and us here in the UK went into Lockdown. This caused many issues for holiday companies and shipping companies alike. We have been doing our best to tackle any issues that have arisen due to the pandemic despite these difficult circumstance.
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Trusted Customer
4 years ago
Really easy and super helpful - would definitely use this service again!
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Luggage Mule
3 years ago
Thank you ever so much for your feedback. We are happy to have been of service to you!
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Trusted Customer
4 years ago
Collection and delivery without any problems. Highly recommend this service
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Luggage Mule
4 years ago
Thank you for your review. It was a pleasure to be of service to you.
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Dongmin Li
4 years ago
What Dongmin Li said about Luggage Mule:
good
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Luggage Mule
4 years ago
Thank you for your review!
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Trusted Customer
4 years ago
Best price for us, sending my skis from Sweden to London. They were prompt with sending bag tags so we could print before traveling. Picked them up when scheduled, without a hitch.
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Luggage Mule
4 years ago
Thank you for your review. We are happy to have been of service to you!
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Trusted Customer
4 years ago
Brilliant service. Despite seeing a few negative reviews online, I decided to use luggage mule for its price and it’s guarantee delivery time. I have used the company twice since December, sending ski
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Luggage Mule
4 years ago
Thank you for your great review. We are pleased to have been of service to you and look forward to helping you again in the near future.
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David Beaton
Staffordshire
4 years ago
What David Beaton said about Luggage Mule:
We have been using LM since 2015 for trips within the UK including the Highlands and Islands. The customer service team are efficient and helpful - sometimes our needs are out of the ordinary, but the
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Luggage Mule
4 years ago
Thank you ever so much for your lovely review. We highly value our customs and it is a pleasure to help make your travel 'lighter'!
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Lynda Hampton
Norwich
4 years ago
What Lynda Hampton said about Luggage Mule:
First class
Delivered on time
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Luggage Mule
4 years ago
Many thanks for your review.
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Trusted Customer
4 years ago
i found it difficult to follow your website to track my luggage other than that the service was adequate thank you
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
