This is the second time in a row I receive a package with all items sent in the wrong size.
Pay attention LTS to US sizes vs. "UK" sizes.
Very annoying to place a correct order, wait for two weeks...
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Faith McArdle
Feefo Verified
7 hours ago
What Faith McArdle said about Long Tall Sally:
Great service and quick delivery
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Gillian Higgins
Feefo Verified
GBR
9 hours ago
What Gillian Higgins said about Long Tall Sally:
Good items
No issues
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PT
Pauline Turner
Feefo Verified
GBR
12 hours ago
What Pauline Turner said about Long Tall Sally:
Excellent clothing for tall people
Excellent value for money
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Trusted Customer
Feefo Verified
13 hours ago
Smart top
Very good
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Trusted Customer
Feefo Verified
18 hours ago
Sizing has all changed. Too small. Customer service unhelpful.
Tried to engage with customer services. Only a bot. Unhelpful.
Katie
Long Tall Sally
14 hours ago
We’re sorry to hear the sizing no longer feels consistent and that our customer service wasn’t helpful. We understand how frustrating this must be and really appreciate you sharing your feedback. We’ll pass your comments on to the relevant teams.
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Trusted Customer
Feefo Verified
18 hours ago
Just not the same anymore
Long Tall Sally used to be amazing. I’ve been a shopper for over 10yrs and even got to experience it in person when they were briefly brick and mortar in the States. But this new version has been...
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Katie
Long Tall Sally
14 hours ago
Long Tall Sally used to be amazing. I’ve been a shopper for over 10yrs and even got to experience it in person when they were briefly brick and mortar in the States. But this new version has been very hit or miss. I’m terrified to order because of the sizing differences, and the new return policies make it a waste of money should something be wrong.
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Debra Sheris
Feefo Verified
USA
18 hours ago
What Debra Sheris said about Long Tall Sally:
Good quality at affordable prices
8 have Wei problems with the service. I place my order and 4 days later they are at my door. It's almost.....magic 🪄
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Trusted Customer
Feefo Verified
19 hours ago
Good basic trousers
Usually a fairly quick delivery and easy returns
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Trusted Customer
Feefo Verified
19 hours ago
Not a good buy
Just ok
Katie
Long Tall Sally
18 hours ago
We’re sorry to hear you weren’t happy with your purchase. We appreciate your feedback and hope we can provide you with a better experience in the future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.