Leisure Guard Insure for Cars is no longer an active Feefo customer
Displaying all 663 reviews
Trusted Customer
1 year ago
Claim settled quickly.
Dealt with my claim quickly and with no fuss. Makes a nice change as many companies now try to get out of paying claims and making excuses not to pay out.
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Trusted Customer
1 year ago
Much cheaper than hire company version.
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Trusted Customer
1 year ago
Easy to arrange.
Leisure Guard Travel Insurance
Leisure Guard Insure for Cars
1 year ago
Thank you for your feedback.
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DE
Del
Bristol
1 year ago
What Del said about Leisure Guard Insure for Cars:
Not required for all hire cars
Tried to use, but because the insurance offered by the car company didn't seem to have an excess this insurance was not required. Better to have got an insurance for the car per day.
Matt
Leisure Guard Insure for Cars
1 year ago
Thank you for your feedback.
Yes, the product is designed to offer cover for any amount required to pay in excess relating to a hired vehicle. If the vehicle you hired did not have an excess payable in the event of any damage, then this would not have been needed.
I am therefore assuming two things. Firstly, that you had a potential claim in the first place but because there was no excess that came with the hire of the vehicle, there are no outstanding irrecoverable costs associated with your hire agreement and secondly that given this product is car hire excess waiver insurance and the vehicle hire agreement did not have any excess, this means the product did not meet your needs.
If you can confirm that there are no further out of pocket expenses associated with the hire, i would be happy to refund the cost of the insurance in full as it did not appear fit for your purpose. Please bear in mind that once the policy is refunded, it is essentially null and void so you would not be able to claim for any further irrecoverable costs associated with the hire.
If you can confirm either by replying to this response, or by email at leisureguard@rockinsurance.com, quoting your policy number, i will progress from there.
Regards
Leisure Guard team
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Trusted Customer
2 years ago
Unfortunately I do not feel I can review your service as thankfully whilst away I have had not had to use you.
It was however very easy to apply for cover.
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Trusted Customer
2 years ago
Quick and easy
Very quick and easy to buy the policy I wanted.
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Trusted Customer
2 years ago
Great cover for car hire excess
easy website great product
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MP
Mr Brendan Evans-Price
Bedford
2 years ago
What Mr Brendan Evans-Price said about Leisure Guard Insure for Cars:
Great Service
Great service. Easy to complete and very competitive especially with the returning customer discount.
Would highly recommend.
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MM
Miss Jayne Meadowcroft
Stoke-on-Trent
2 years ago
What Miss Jayne Meadowcroft said about Leisure Guard Insure for Cars:
Great
Leisure Guard Travel Insurance
Leisure Guard Insure for Cars
2 years ago
Thank you for your feedback.
We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
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Trusted Customer
2 years ago
Simple and straightforward
Simple and straightforward .
Leisure Guard Travel Insurance
Leisure Guard Insure for Cars
2 years ago
Thank you for your feedback.
We are grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
