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JB Furniture Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jb-furniture | Feefo

Displaying all 1,604 reviews

Trusted Customer

5 days ago

Date of purchase: 28/07/2025

Happy with customer service & product

From delivery to rectifying a small issue quickly, excellent customer service, thank you

Diane

JB Furniture

5 days ago

Hi F, Thanks for taking a moment to share your experience. We're thrilled to hear you're happy with your new glow parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.

Product reviews

Trusted Customer

6 days ago

Date of purchase: 04/08/2025

Excellent service, quick delivery and Amber very helpful and friendly

Diane

JB Furniture

5 days ago

Hi D, Thank you for taking the time to write a 5 star rated review. We're really pleased to hear you're happy with your new Athen furniture set which we hope you enjoy for many years to come.

Product reviews

Colin

Wakefield

7 days ago

Date of purchase: 04/08/2025

What Colin said about JB Furniture:

Very good. Showroom staff friendly and helpful. Delivery driver very helpful and more than happy to help put in right place.

Diane

JB Furniture

5 days ago

Hi Colin, We appreciate you taking the time to give feedback. We're delighted to hear you're happy with your new Challenger parasol which we hope you enjoy for many summers to come.

Product reviews

Christopher Jowett

7 days ago

Date of purchase: 04/08/2025

What Christopher Jowett said about JB Furniture:

Lady at showroom very knowledgeable and friendly. Delivery man also friendly.

Diane

JB Furniture

5 days ago

Hi Christopher, Thank you so much for your 5 star rated review. We're really pleased to hear you're happy with your new Chedworth bistro set along with the overall excellent service you received from both our sales and delivery teams. Enjoy your new furniture.

Product reviews

Derek Kelly

Romsey

12 days ago

Date of purchase: 01/08/2025

What Derek Kelly said about JB Furniture:

Good Quality and well constucted cantilever parasol

Excellent

Diane

JB Furniture

12 days ago

Hi Derek, Thanks for the time to write a 5 star rated review. We're really pleased to hear you're happy with your new challenger parasol along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.

Product reviews

Howard Wright

Eyam

12 days ago

Date of purchase: 28/07/2025

What Howard Wright said about JB Furniture:

Great purchase from a local company

Very efficient and friendly

Diane

JB Furniture

12 days ago

Hi Howard, Thank you so much gor taking the time to give feedback. We're delighted to hear you're happy with your new Voyager parasol which we hope you enjoy for many summers to come.

Product reviews

Sue Pendlebury

Castleside

19 days ago

Date of purchase: 21/07/2025

What Sue Pendlebury said about JB Furniture:

Great company

Needed replacement cover for my garden furniture set. Quick and efficient service and friendly staff

Diane

JB Furniture

17 days ago

Hi Sue, Thanks for taking the time to give feedback. We're really pleased to hear you're happy with your new garden furniture cover. We look forward to welcoming you back into store in the future.

Product reviews

Jane

Leeds

19 days ago

Date of purchase: 22/07/2025

What Jane said about JB Furniture:

Excellent product and service

This company has been around for many years and are renowned for stocking quality goods. We were left to wander around and make up our own mind without any ‘hard sale’ tactics. Once we approached...

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Diane

JB Furniture

19 days ago

Hi Jane, Thank you so much for taking the time to write such a lovely review. We're delighted to hear you enjoyed your visit to store and found the perfect sofa set for your outdoor space. We hope you enjoy your Portofino sofa set for many years to come.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 22/07/2025

5 star

Except service, very knowledgeable and helpful staff, 5 star all round

Diane

JB Furniture

19 days ago

Hi T, We appreciate you taking the time to share/give feedback. We're really pleased to hear you're happy your new Tuscan cushion box which we hope you enjoy for many years to come.

Product reviews

Trusted Customer

19 days ago

Date of purchase: 22/07/2025

Parasol purchase

Straightforward and well-communicated from start to finish. Would recommend,

Diane

JB Furniture

19 days ago

Hi M, Thanks for your 5 star rated feedback. We're really pleased to hear you're happy with your new glow parasol which we hope you enjoy for many summers to come.

Product reviews

Not received a review invite?

About JB Furniture

Read all

01924 273103

172 Wakefield Road, Ossett, West Yorkshire, WF5 9AQ, United Kingdom

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JB Furniture Reviews

Glow 3m luna grey parasol & baseMore reviews of this product (1)View product websiteQuality was very good, there was a small issue but this was rectified quickly. Customer service was excellent, thank you

Athens sample sofa setMore reviews of this product (1)View product websiteAmber at the Wakefield store was fantastic, great communication and arranged quick delivery. Would recommend and would use again

Challenger T2 3.5 x 2.6 rect anth parasol & baseMore reviews of this product (1)View product websiteDelivered as promised. Friendly staff in the showroom and delivery person. Base is very heavy so should do a good job. Relatively straightforward to put up. Would recommend.

Chedworth bistro set-sandMore reviews of this product (1)View product websiteLovely comfortable chairs and the table is just the right size for 2 to dine in the sun.

Recliner set coverMore reviews of this product (24)View product websiteVery friendly and helpful service.

Portofino 2 seat sofa setMore reviews of this product (4)View product websiteCame the same day as we bought it, think we were just lucky😀 It was superbly boxed and packed so no damage. Love the design of it and it is so comfortable. Could fall asleep every time we sit on it...Read all

Tuscan large cushion boxMore reviews of this product (1)View product websiteReally good size and fairly straightforward assembly. Looks great

Glow T2 3m lush green parasolMore reviews of this product (1)View product websiteVery good parasol and especially like the in-built LED lights. Easy to assemble (very clear instructions but definitely 2-person job) although installing the castors on the granite base was...Read all

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