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JB Furniture Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

129

7

2

1

1

140

ratings over the past year

Displaying all 1,445 reviews
Trusted Customer
1 day ago
Date of purchase: 07/07/2024
Brilliant! very responsive.
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Diane
JB Furniture
1 day ago
Hi C, Thank you so much for your 5 star rated feedback. We're delighted to hear you're happy with your new Puccini furniture along with the overall brilliant service you received from both our sales and delivery teams. Enjoy your new garden furniture.
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Trusted Customer
2 days ago
Date of purchase: 13/07/2024
Excellent service. The staff were very friendly and answered all our questions quickly. We will definitely use JB Furniture again in the future.
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Diane
JB Furniture
1 day ago
Hi R, Thanks for taking the time to write a 5 star rated review. We're really pleased to hear you're happy with your new Mauritius 4 seat dining set along with the overall excellent service you received from JB. We hope you enjoy your new garden furniture for many years to come and look forward to welcoming you back into store in the future.
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JC
Jayne Cave
8 days ago
Date of purchase: 04/07/2024
What Jayne Cave said about JB Furniture:
Fabulous as always
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Diane
JB Furniture
8 days ago
Hi Jayne, Thanks for your 5 star rated feedback and your continued support of JB. We're delighted to hear you're happy with your new Falcon parasol which we hope you enjoy for many summers to come.
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Trusted Customer
10 days ago
Date of purchase: 13/07/2024
The service and advice was first class. Nothing was too much trouble.
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Diane
JB Furniture
10 days ago
Hi B, Thanks for your 5 star rated review. We're thrilled to hear you're happy with your new Truro parasol & cushion box along with the first class service you received from both our sales and delivery teams. We hope you enjoy your new parasol for many summers to come.
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Trusted Customer
13 days ago
Date of purchase: 07/07/2024
Delivered as said on order. A little more expensive than some others. Has stayed in place through strong winds.
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Diane
JB Furniture
13 days ago
Hi P, Thank for taking the time to give feedback. We're pleased to hear you're happy with your new recliner cover which we hope does the job for many years to come.
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Linda Pape
Carlisle
14 days ago
Date of purchase: 07/07/2024
What Linda Pape said about JB Furniture:
Outstanding service staff go beyond will use again Thankyou for all your help purchasing my patio set over the phone love it and will be back for more
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Diane
JB Furniture
14 days ago
Hi Linda, Thanks for taking time to write a review, we're thrilled with our 5 star rating. We hope you enjoy your Monterey dining set for many years to come and look forward to speaking to you again in the future.
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Trusted Customer
16 days ago
Date of purchase: 07/07/2024
It arrived on schedule and in perfect condition
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Diane
JB Furniture
15 days ago
Hi P, Thanks for taking the time to write a 5 star review. We're really pleased to hear your Madrid sofa arrived on time and it fits perfectly with your existing furniture. We hope you enjoy your new sofa for many years to come.
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Dave Robson
Newcastle-upon-Tyne
16 days ago
Date of purchase: 07/07/2024
What Dave Robson said about JB Furniture:
Outstanding service throughout the whole process. A genuinely caring staff offering good no nonsense advice. I will happily shop there again and recommend them to friends and family
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Diane
JB Furniture
15 days ago
Hi Dave, Thank you so much for taking time to give feedback. We're thrilled to hear you're happy with your new Tetbury dining set along with the overall outstanding service you received from both our sales and delivery teams. We hope you enjoy your new dining set for many years to come.
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Linda
Bradford
16 days ago
Date of purchase: 07/07/2024
What Linda said about JB Furniture:
The service we received was excellent. They came to us immediately but we wanted to walk around the store first until we found what we wanted. Once we decided the staff was there to help. They answere
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Diane
JB Furniture
15 days ago
Hi Linda, Thank you so much for taking the time to write such a positive review. We're thrilled to hear you enjoyed your visit to store and our sales staff were on hand to help when needed. We hope you enjoy your new Madrid furniture for many years to come.
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Trusted Customer
16 days ago
Date of purchase: 07/07/2024
Firstly, while the patio set was delivered on time as promised, I was disheartened that the cardboard packaging was not removed upon delivery. This was mentioned to us at the time of order, but, for a
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Diane
JB Furniture
15 days ago
Hi C, Thank you for taking the time to write a review. We're pleased to hear you're happy with your Monterey bistro set which we hope you enjoy for many years to come. The other points you raised have been forwarded to the relevant departments.
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About JB Furniture
JB Furniture can trace its origins back to 1870 when its former company was founded on the very same site from which it operates the Wakefield showroom today. Back then, John Burdekin (hence JB) manufactured baskets for the bustling textile trade, but over 140 years on, things have changed... JB now retails cane, garden & lloyd loom furniture from three stores - Wakefield, Newcastle & Macclesfield. Given our heritage, it is natural that we specialise in rattan furniture and our staff can draw on well over a century of knowledge to supply you with exactly what you are looking for. We boast a massive selection of conservatory and orangery furniture and an equally huge display of rattan, teak & aluminium garden furniture that would complement any home or overseas property and can be used outside all year round. We also have a large display of distinguished dining ranges with an abundance of matching accessories ideal for use throughout the home.
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172 wakefield road, ossett, West Yorkshire, wf5 9aq, United Kingdom
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About JB Furniture
JB Furniture can trace its origins back to 1870 when its former company was founded on the very same site from which it operates the Wakefield showroom today. Back then, John Burdekin (hence JB) manufactured baskets for the bustling textile trade, but over 140 years on, things have changed... JB now retails cane, garden & lloyd loom furniture from three stores - Wakefield, Newcastle & Macclesfield. Given our heritage, it is natural that we specialise in rattan furniture and our staff can draw on well over a century of knowledge to supply you with exactly what you are looking for. We boast a massive selection of conservatory and orangery furniture and an equally huge display of rattan, teak & aluminium garden furniture that would complement any home or overseas property and can be used outside all year round. We also have a large display of distinguished dining ranges with an abundance of matching accessories ideal for use throughout the home.