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Freedom Insurance Services Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/freedom-insurance-services-ltd | Feefo

Displaying all 2,088 reviews

Nigel

22 hours ago

Date of purchase: 04/07/2025

What Nigel said about Freedom Insurance Services Ltd:

Thoughtfull and friendly

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Gerard

Belfast

1 day ago

Date of purchase: 27/06/2025

What Gerard said about Freedom Insurance Services Ltd:

Quick and very helpful

Very quick at giving quotes and very helpful.

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Trusted Customer

1 day ago

Date of purchase: 03/07/2025

Our go to travel insurer

Courteous and friendly staff with good prices.

Rosie

Freedom Insurance Services Ltd

1 day ago

Hi, Thank you for your kind words and continued trust in us as your go-to travel insurer. We look forward to assisting you with your future travel plans! Best wishes, Rosie

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Trusted Customer

1 day ago

Date of purchase: 03/07/2025

Very professional

I made a phone call regarding my travel insurance and I found everything to be extremely professional. I found the cover I needed. Many thanks for providing a quality experience.

Rosie

Freedom Insurance Services Ltd

1 day ago

Hi, Thank you for your feedback! We're delighted to hear that you found our service professional and that we were able to help you secure the cover you needed. Best wishes, Rosie

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Peter

Oxford

3 days ago

Date of purchase: 01/07/2025

What Peter said about Freedom Insurance Services Ltd:

Travel insurance for over80’s

Call agent extremely helpful and I got the holiday cover I needed at a very reason price. I didn’t find the website easy to navigate so called an agent instead.

Rosie

Freedom Insurance Services Ltd

3 days ago

Hi Peter, Thanks for sharing your experience! We’re pleased our agent could assist you in securing the right cover at a reasonable price. We apologise for any difficulties you had with the website and will use your feedback to make improvements. Safe travels, Rosie

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Sharon

Middlesbrough

4 days ago

Date of purchase: 27/06/2025

What Sharon said about Freedom Insurance Services Ltd:

Friendly helpful and great deals

Existing customer call handler very friendly and helpful explained policy and terms excellent customer service would recommend to others with health issues for their travel insursnce

Rosie

Freedom Insurance Services Ltd

3 days ago

Hi Sharon, Thank you for taking the time to leave us a 5-star review! We're glad you found our team helpful and the policy clear. We appreciate your recommendation! Best wishes, Rosie

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John

4 days ago

Date of purchase: 27/06/2025

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Donald

Peterborough

4 days ago

Date of purchase: 18/06/2025

What Donald said about Freedom Insurance Services Ltd:

Professionalism

I spoke to Debbie and as always very experienced, courteous and good at her job. I have dealt with this company many times and will continue to do so.

Rosie

Freedom Insurance Services Ltd

4 days ago

Hi Donald, Thank you for your kind words! We're delighted to hear that Debbie provided excellent service and that you've had consistently positive experiences with us. Best wishes, Rosie

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Annie

Falkirk

5 days ago

Date of purchase: 23/06/2025

What Annie said about Freedom Insurance Services Ltd:

Yes very helpful and friendly and I. Have used them. Before

Rosie

Freedom Insurance Services Ltd

4 days ago

Hi Annie, Thank you so much for sharing your feedback! We're glad to hear you've used our services before and found us helpful and friendly. Best wishes, Rosie

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Lee

6 days ago

Date of purchase: 25/06/2025

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About Freedom Insurance Services Ltd

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.

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01223446914

Freedom House, 58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom