How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Frank Innes Estate Agents Reviews

http://www.frankinnes.co.uk/

Rated

Excellent

A highly experienced Sales and Lettings Agent, helping people move since 1932.

Service

4.5

/5

5

4

3

2

1

143

31

10

4

9

197

ratings over the past year

Displaying all 515 reviews

Trusted Customer

16 hours ago

Date of purchase: 27/06/2025

0

See full customer review

Trusted Customer

2 days ago

Date of purchase: 12/06/2025

I have used this friendly and efficient service for 5 years. Very pleased.

Friendly, personable staff. Efficient and good communication. I have been very pleased with the service I have received. Many thanks.

0

See full customer review

Trusted Customer

3 days ago

Date of purchase: 20/06/2025

Excellent service. With us all the way.

0

See full customer review

Trusted Customer

4 days ago

Date of purchase: 17/06/2025

Review the tenancy

The tenancy agreement is never right, despite emails . Same issues on everyone . Tenancy was incorrect , despite emails , etc . Not happy with the process .

Lucy Mawer

Frank Innes Estate Agents

4 days ago

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

0

See full customer review

PH

Pauline Holmes

Sutton In Ashfield

5 days ago

Date of purchase: 16/06/2025

What Pauline Holmes said about Frank Innes Estate Agents:

On time explained all details clearly very satisfied with everything.

0

See full customer review

MZ

Mrs Zhang

Nottingham

9 days ago

Date of purchase: 11/06/2025

What Mrs Zhang said about Frank Innes Estate Agents:

Friendly team whom take extraordinary care for both tenants and landlords.

0

See full customer review

Trusted Customer

9 days ago

Date of purchase: 03/03/2025

Excellent

Excellent service. Always very helpful and great communication with regular updates and advice. Also really good at being available for viewings.

0

See full customer review

Trusted Customer

9 days ago

Date of purchase: 12/06/2025

Going on the market.

Professional. Punctual. Honest and thorough.

0

See full customer review

MA

Mr Aholou

11 days ago

Date of purchase: 10/06/2025

What Mr Aholou said about Frank Innes Estate Agents:

Good experience

0

See full customer review

Trusted Customer

13 days ago

Date of purchase: 12/06/2025

Satisfactory conclusion

Professional Did all the meet and greetof potential buyers

0

See full customer review

Not received a review invite?

About Frank Innes Estate Agents

Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.

Read all

01525 218500

6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom