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Frank Innes Estate Agents Reviews

http://www.frankinnes.co.uk/
Rated
Excellent

A highly experienced Sales and Lettings Agent, helping people move since 1932.

Service
4.5
/5

5

4

3

2

1

141

30

9

5

10

195

ratings over the past year

Displaying all 527 reviews
AW
Angela Wilkinson
Sutton-in-Ashfield
2 days ago
Date of purchase: 08/07/2025
What Angela Wilkinson said about Frank Innes Estate Agents:
Early days yet but good so far
Good so far
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Trusted Customer
1 month ago
Date of purchase: 13/06/2025
House Sale
They were very professional from the beginning they helped us with our form filling etc, when you phoned they were very helpful nothing was to much trouble.
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Trusted Customer
4 days ago
Date of purchase: 03/07/2025
Frank Innes never to be used again
Lack of communication. Wrong documents with incorrect details on breaching data protection. Phone not being answered office. Lateness of documents being sent. Shoddy communication. Whole experience...

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CP
Craig Pollard
Loughborough
8 days ago
Date of purchase: 08/07/2025
What Craig Pollard said about Frank Innes Estate Agents:
Awful, STAY AWAY
Awful from Starr to finish. Once an offer had been excepted they done very little. Couldn't even get the invoice to us as sellers at the end right, they tried adding more cost. Don't use be warned....

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Lucy Mawer
Frank Innes Estate Agents
6 days ago
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.
CP
Craig Pollard
6 days ago
Hello Lucy Speak to Michele the manager at Coalville office, I'm sure she will tell you the downfalls from your company. Craig
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Tracey
Liskeard
8 days ago
Date of purchase: 08/07/2025
What Tracey said about Frank Innes Estate Agents:
Mansfield, Nottinghamshire Branch
Excellent service, great communication. A genuinely lovely team of people. Big thank you to Ebony & Scarlett for doing the majority of the leg work and keeping me informed every step of the way,...

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Trusted Customer
9 days ago
Date of purchase: 01/07/2025
Brilliant service, on the front foot from the start.
Brilliant from start to finish. Gave an excellent presentation, a very businesslike approach and a clear understanding of our needs. Moved very quickly with photographs and listing the property. ...

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Trusted Customer
11 days ago
Date of purchase: 23/06/2025
Committed, informative, helpful staff, a pleasure to do business with!
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Trusted Customer
12 days ago
Date of purchase: 27/06/2025
Excellent up to now.
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MW
Mrs Wylie
Giltbrook, Nottingham
15 days ago
Date of purchase: 25/06/2025
What Mrs Wylie said about Frank Innes Estate Agents:
Fab service - long Eaton lettings
Great service from the lettings team at long Eaton. They found me a lovely tenant and got them moved in really quickly without much of a void period. Thank you so much ladies for all your hard work
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Trusted Customer
16 days ago
Date of purchase: 30/06/2025
No communication
There is no or very little communication between the agents and customer. The staff didn’t seem to communicate with each other either. At the start of the process I had several phone calls from...

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Lucy Mawer
Frank Innes Estate Agents
13 days ago
Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
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About Frank Innes Estate Agents
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
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01525 218500
6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom
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About Frank Innes Estate Agents
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.