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OvuSense Reviews

Rated
Exceptional

OvuSense fertility and ovulation monitoring

Service
5
/5

5

4

3

2

1

31

1

0

0

0

32

ratings over the past year

Displaying all 861 reviews
Trusted Customer
5 months ago
Date of purchase: 07/01/2025
Excellent
I had an issue with my core sensor. My email via the website form was answered very promptly. The communication has been super quick. Very grateful for the help and the quick replacement.
Trusted Customer
5 months ago
Date of purchase: 03/01/2025
Exceptional customer service
Quick response, very helpful information, and I appreciated the personal touch I.e congratulations on my recent pregnancy
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Kate
OvuSense
5 months ago
Thanks so much for taking the time to leave some amazing feedback! I am so pleased that we were able to help and reply to your query in a timely manner. We value every member of the OvuSense community, so to hear that you have had a positive experience really makes our day! Wishing you all the best and a very happy pregnancy!
Trusted Customer
5 months ago
Date of purchase: 01/01/2025
Always so helpful and responsive, really grateful for such great service.
SH
Shannon Hackling
5 months ago
Date of purchase: 03/01/2025
What Shannon Hackling said about OvuSense:
Above and beyond
Customer services are friendly, respond quickly and go above and beyond to answer your questions and offer further information.
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Kate
OvuSense
5 months ago
Hi Shannon, Thank you for taking the time to leave wonderful feedback! I am so pleased that you have had such a positive experience with Customer Support. Our friendly team of advisors are always happy to help and aim to resolve all queries as soon as possible. It's great to hear that we were able to answer your questions, providing all the information you required. Thank you for your comments regarding the OvuSense sensor. We value our customers suggestions and are always looking for ways to improve. I understand that working shifts can affect download times, especially when working opposing shifts and will of course pass on your comments. If there is anything else we can provide assistance with, please do let us know. Best wishes, Kate S. Customer Support Advisor
Trusted Customer
5 months ago
Date of purchase: 03/01/2025
Great support
Kate S has been super useful and immediately resolved my issue. Thank you!
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Kate
OvuSense
5 months ago
Thank you for leaving such amazing feedback! I am so glad that I was able to help and resolve the issue for you. Here at OvuSense we value our customers time, so understand that queries need to be answered and resolved as soon as possible. If you require any additional support, please let us know at Customer Support and we will be more than happy to help! Best wishes, Kate S. Customer Support Advisor
NI
Nikki
Sydney Australia
5 months ago
Date of purchase: 03/01/2025
What Nikki said about OvuSense:
Quick and achieved over my expectations
Within 3 hours my query was not only answered, but resolved beyond my expectations. As a customer I've been left feeling valued and understood. Thankyou
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Kate
OvuSense
5 months ago
Hi Nikki, Thanks for taking the time to share your positive experience. It always makes our day to hear such wonderful feedback! I am so pleased that we were able to answer your query in a timely manner and provide the information that you needed. We aim to deliver the highest standard of support, with customers at the heart of everything we do, so it's great to hear that we were able to help you. If you require any further assistance, please don't hesitate to reach out again and we look forward to chatting with you again soon. Best wishes, Kate S. Customer Support Advisor
KC
Kathleen Cho
5 months ago
Date of purchase: 23/12/2024
What Kathleen Cho said about OvuSense:
Excellent service!
Prompt and very thorough responses. Follow ups were done on their end instead of mine.
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Kate
OvuSense
5 months ago
Hi Kathleen, Thanks so much for leaving such kind comments! We try our very best to ensure that our customers receive timely, informed responses, and follow up to ensure that any issues are resolved. If you require any further assistance, please feel free to reach out to the Customer Support Team who are always happy to help. Best wishes, Kate S. Customer Support Advisor
Trusted Customer
5 months ago
Date of purchase: 14/11/2024
Thorough and helpful! Got my downloads working again.
AM
Ailidh McCulloch
6 months ago
Date of purchase: 17/09/2024
What Ailidh McCulloch said about OvuSense:
Great customer service
Whenever you emailed with a query the team got back to you quickly and always answered any questions
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Kate
OvuSense
5 months ago
Thanks for taking the time to leave such great feedback. I am so pleased that we were able to answer your query in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team, who will be happy to help! Best wishes, Kate S. Customer Support Advisor
Trusted Customer
6 months ago
Date of purchase: 05/12/2024
Exceptional service!
They went above and beyond to answer my questions and made sure I was satisfied! I’ve never received such great customer service!
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Kate
OvuSense
5 months ago
Thanks for taking the time to share your wonderful comments. It really makes our day to hear when a customer has had such an amazing experience! I am so pleased that we were able to answer your questions and provide the help you needed. If there is anything else we can assist you with, please don't hesitate to reach out to our friendly Customer Support Team, who will be happy to help! Best wishes, Kate S. Customer Support Advisor
About OvuSense
OvuSense fertility and ovulation monitoring
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Unit 211 Basepoint Business Centre, 377-399 London Road, Surrey, Surrey, GU15 3HL, United Kingdom
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About OvuSense
OvuSense fertility and ovulation monitoring