Hi Shannon,
Thank you for taking the time to leave wonderful feedback!
I am so pleased that you have had such a positive experience with Customer Support. Our friendly team of advisors are always happy to help and aim to resolve all queries as soon as possible. It's great to hear that we were able to answer your questions, providing all the information you required.
Thank you for your comments regarding the OvuSense sensor. We value our customers suggestions and are always looking for ways to improve. I understand that working shifts can affect download times, especially when working opposing shifts and will of course pass on your comments.
If there is anything else we can provide assistance with, please do let us know.
Best wishes,
Kate S.
Customer Support Advisor