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Express Trainers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

2 years ago

A lost sale

Boots came fast but were faulty. I returned requesting replacements. But they refunded. No notification, no apology. Can't reorder at same price as the special offer has ended. So will buy more...

THE EXPRESS TRAINERS TEAM

Express Trainers

3 years ago

Hi, We are sorry to hear about your experience however we have checked all of your order out from start to finish and can comment as follows. Your order was actually for a size 4 ( we have never stocked a size 3 so you can never have ordered it). Your order to us stated a size 4 so that is the size we sent to you. Your order confirmation which we sent you also stated a size 4, hence we would have expected an email or call from you if your order confirmation did not tie up with what you thought you had ordered. From our records we have never received any correspondence from you prior to the goods being despatched to tell us we were sending the wrong size. Please accept our apologies that your order did not go to plan. Yours The Express Trainers Team

Product reviews

Date of purchase: 23/04/2023

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Express Trainers Reviews

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Hi-Tec Serra Trail MensMore reviews of this product (1)View product websiteNeeded a budget pair of walking shoes and these are great. Good fit and were comfortable walking in straight out of the box. Upper not waterproof

Red Tape Thomas Crick Derwent Leather MensMore reviews of this product (7)View product websiteCheap purchase and great quality

Catesby England Carter Leather MensMore reviews of this product (1)View product websiteReceived the shoes I wanted which is all you can ask for when buying online.

Catesby England Carter Leather MensMore reviews of this product (1)View product websiteGood shoes just like they were pictured.

Adidas Duramo 10 WomensMore reviews of this product (1)View product websiteBought for my partner but unfortunately they were to narrow, but not a problem as my 1 daughter loved them so she had them.

Cushion-Walk Avon Flexible Comfort MensMore reviews of this product (1)View product websiteExcellent easy fitting shoes

Adidas Duramo 10 WomensMore reviews of this product (1)View product websiteWrong goods were sent. These were returned and got a refund less £4 for shipping. Not a good experience on this occasion.

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