Merchant Logo

Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

140

21

2

0

3

166

ratings over the past year

Displaying all 3,912 reviews
Trusted Customer
1 day ago
Date of purchase: 06/05/2025
Great!
Very helpful and thorough - William and other team members were happy to work around my schedule and made the process very easy. On top of that the found better offers.
Trusted Customer
4 days ago
Date of purchase: 09/06/2025
First time customer and would use again/totally recommend.
Jack was very good with me from the start. Made the process very easy and was able to flex between mu initial single policy request to then include my wife for a separate policy for her and manage...

Read all
Trusted Customer
5 days ago
Date of purchase: 09/06/2025
Excellent service
Daniel Bannister did everything he could to get me a better policy that was financially affordable, he was extremely patient with me and answered all of my questions and concerns.
TT
Tracy Tranter
Smethwick
5 days ago
Date of purchase: 29/05/2025
Merchant Logo
Stacey
Essential Insurance
5 days ago
Fantastic, thank you for rating our service so highly.
Trusted Customer
18 days ago
Date of purchase: 22/05/2025
Merchant Logo
Stacey
Essential Insurance
5 days ago
Thank you for the 5-star rating!
Trusted Customer
19 days ago
Date of purchase: 22/05/2025
Life insurance. All good.
Lauren. Was very helpful & listened to my needs. Help fund me the best deal. Very happy. J Irving.
Merchant Logo
Stacey
Essential Insurance
5 days ago
Thank you very much for the ⭐⭐⭐⭐⭐rating, I am delighted we could help you.
KM
Kevin Mason
Ilminster
19 days ago
Date of purchase: 21/05/2025
What Kevin Mason said about Essential Insurance:
Very happy with the quote , was very impressed by the quality of their service and the overall experience
Merchant Logo
Stacey
Essential Insurance
5 days ago
I am delighted we could help you and thank you very much for sharing your Essential Insurance experience 💚
Trusted Customer
25 days ago
Date of purchase: 13/05/2025
Daniel provided me with a very personalised and excellent journey through my options. Excellent customer service, keeping contact with email and also by telephone. Would highly recommend Essential...

Read all
Merchant Logo
Stacey
Essential Insurance
5 days ago
Thank you for recognising our commitment to excellent customer service 🌟 I am delighted we could help you and thank you for recommending Essential Insurance to other people, this is greatly appreciated!
Trusted Customer
26 days ago
Date of purchase: 13/05/2025
76
Good service
Merchant Logo
Stacey
Essential Insurance
5 days ago
Thank you for taking the time to rate our service
Trusted Customer
26 days ago
Date of purchase: 12/02/2024
Don't get involved with this company at all
Very pushy agent, who 'set up' a policy with Zurich. 2 days later I decided it was no longer going to suit what I wanted. I texted him on his direct number, and emailed him on his direct email,...

Read all
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
Read all
3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.