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Engweld Reviews | Customer Service Reviews for https://www.feefo.com/reviews/engweld | Feefo

Trusted Customer

10 days ago

Date of purchase: 30/07/2025

received product swiftly after order

0

Trusted Customer

10 days ago

Date of purchase: 06/08/2025

First class service

First class service and delivery.

Product reviews

0

JR

John Ramsey

Suffolk

11 days ago

Date of purchase: 05/08/2025

What John Ramsey said about Engweld:

100%

Product reviews

0

JM

Jim Macfie

26 days ago

Date of purchase: 20/07/2025

What Jim Macfie said about Engweld:

Great

Product reviews

0

Trusted Customer

1 month ago

Date of purchase: 10/07/2025

Very efficient

Product reviews

0

JT

Jack Tate

1 month ago

Date of purchase: 27/06/2025

What Jack Tate said about Engweld:

Snail delivery service Order today and receive sometime in the future

Richard Moss

Engweld

1 month ago

Hi, thank you for your order and apologies for the delay and any inconvenience caused. At the time of ordering, we did not have 1 of the items in stock and as the order was for Northern Ireland we could not split the delivery due to cost. My colleagues inform me they did try to call but were unable to get through.

Product reviews

0

MB

Mark Beckworth

Nottingham

1 month ago

Date of purchase: 01/07/2025

What Mark Beckworth said about Engweld:

No 3.1 cert even though advised no problem

Although a certain member of staff has tried really hard to get this cert she has been unable to obtain it as we were promised.

Richard Moss

Engweld

1 month ago

Hi Mark, thank you for your review and sincere apologies for the delay with the cert for the rods and the inconvenience this has caused. Lincoln issue a 2.2 cert as standard with the rods which is the American standard as the rods are made in the US. Lincoln can provide a 3.1 cert but need to open a batch and test in order to then provide this type of cert at a further cost and lead time and with other factors such as Lincoln summer close down, added to a further delay.

Product reviews

Richard Moss

Engweld

1 month ago

Hi Mark, thank you for your review and sincere apologies for the delay with the cert for the rods and the inconvenience this has caused. Lincoln issue a 2.2 cert as standard with the rods which is the American standard as the rods are made in the US. Lincoln can provide a 3.1 cert but need to open a batch and test in order to then provide this type of cert at a further cost and lead time and with other factors such as Lincoln summer close down, added to a further delay.

0

JV

Jonathan Vaquero

Woking

1 month ago

Date of purchase: 22/06/2025

What Jonathan Vaquero said about Engweld:

I will never by from this store

Unfortunately, the mask I purchased for £480 has broken after just two months of use. I initially called and left a message but never received a call back. I followed up with another call and sent an...

Read all

Richard Moss

Engweld

1 month ago

Hi, thank you for your review and sorry to hear the PAPR you purchased from us is not working after 2 months of use. This is the correct cause of action for products such as this, they're either repaired or replaced by the manufacturer during the warranty period and of course we support and advise throughout this whole process. I understand the PAPR unit is being sent back to us and we'll inspect the fault on receipt of this and be back in touch ASAP.

Product reviews

Richard Moss

Engweld

1 month ago

Hi, thank you for your review and sorry to hear the PAPR you purchased from us is not working after 2 months of use. This is the correct cause of action for products such as this, they're either repaired or replaced by the manufacturer during the warranty period and of course we support and advise throughout this whole process. I understand the PAPR unit is being sent back to us and we'll inspect the fault on receipt of this and be back in touch ASAP.

0

Trusted Customer

2 months ago

Date of purchase: 12/06/2025

Excellent

Product reviews

0

Trusted Customer

2 months ago

Date of purchase: 11/06/2025

good

Product reviews

0

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