How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Echelon Fitness UK Reviews

https://echelonfit.uk/

Quality at-home indoor exercise equipment with on-demand & live classes taught by our world-class instructors.

Service

ratings over the past year

Displaying all 116 reviews

Trusted Customer

2 years ago

Great bike, love the subscription, excellent customer service

Amazing customer service, Debbie went above and beyond to help us.

David Toft

2 years ago

What David Toft said about Echelon Fitness UK:

Not clear how it integrates with the tablet app and no customer support (Uk). All feels very poor on the software and support side.

Customer Service

Echelon Fitness UK

2 years ago

Hi David, Thank you for taking the time to provide us with your feedback. Our Customer Service team have been trying to reach you to provide support however, we haven't yet received a reply from you. Should you require any further assistance, please either reply to the email we sent you, or you can contact us here: cs@echelonfit.uk +44 (0)1604 420517 https://echelonfituk.zendesk.com/hc/en-gb/requests/new With kind regards, Echelon Fit UK

Trusted Customer

2 years ago

Emailed with regards to delivery date and received a promt response.

Ian Morley

2 years ago

What Ian Morley said about Echelon Fitness UK:

Brilliant purchase got me back into fitness

Fantastic customer service from start to finish

Kerry McArdle

2 years ago

What Kerry McArdle said about Echelon Fitness UK:

Highly recommend

Great service from start to finish

Trusted Customer

2 years ago

Fantastic! Just what I needed to get back into keeping fit!

Busy working mum didn’t have time to go to the gym anymore so this fits around my new life style. Definitely enjoying it.

Edward Callan

2 years ago

What Edward Callan said about Echelon Fitness UK:

As soon as I ordered my stride the company was so helpful to my with emails and when delivery was due I was kept updated at every step very good to buy from.

Ian

2 years ago

What Ian said about Echelon Fitness UK:

Excellent customer service!!

Contacted customer service about an issue with my bike that required a replacement bike (covered under frame warranty) and had a great experience and quick turnaround on getting the new bike and...