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Coolstays Reviews | Customer Service Reviews for https://www.feefo.com/reviews/coolstays-com | Feefo

Displaying all 967 reviews

Sally Fraser

Folkestone

16 days ago

Date of purchase: 07/02/2025

What Sally Fraser said about Coolstays:

Coolstays support superb properties in stunning locations, give them a look

A wonderful collection of stunning properties, something for every taste and to fit a range of budgets. Really helpful team when I had queries and made the whole experience simple.

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Rod Bond

Knutsford

24 days ago

Date of purchase: 19/03/2025

What Rod Bond said about Coolstays:

Recommended

Very good selection

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Trusted Customer

1 month ago

Date of purchase: 09/03/2025

Not as Described – A Holiday Ruined by False Expectations

I’m writing to share our recent experience with one of your listed properties, The Old Barrel, Margate, which unfortunately fell far below expectations and has left us extremely disappointed. We...

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Tim Wills

Coolstays

1 month ago

Thank you for taking the time to share your feedback regarding your recent stay at The Old Barrel in Margate. We’re sorry to hear that the property did not meet your personal expectations. While we take all guest comments seriously and always aim to present properties accurately, it’s important to note that individual impressions can vary widely, especially with regard to location and style. Coolstays acts as a platform for independent property owners to showcase their accommodation. Each listing is provided and managed by the owner, and we encourage guests to reach out with specific questions prior to booking to ensure the property suits their individual needs. We understand that this particular experience didn’t align with what you were hoping for, and we regret that your time away was not as enjoyable as anticipated. Thank you again for your feedback.

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Pauline Wrigley

Spennymoor

1 month ago

Date of purchase: 19/02/2025

What Pauline Wrigley said about Coolstays:

Love the quirky properties

I love to see all the quirky options you have available for that something a little bit different holiday. We had a great time at Wooden Hare near Leyburn

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Trusted Customer

1 month ago

Date of purchase: 27/03/2025

Loved our getaway!

I found the Coolstays website very convenient & when looking for a last minute getaway that was a bit different from the conventional properties you find on most rental websites. I found a fantastic...

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Natalia Cojocaru

1 month ago

Date of purchase: 11/02/2025

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Trusted Customer

1 month ago

Date of purchase: 04/04/2025

Queens Hut, Aboyne was magical. Unique accommodation in a unique location.

Website shows off the properties well and is very easy to navigate.

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Trusted Customer

1 month ago

Date of purchase: 02/01/2025

Fantastic service all around.

Fantastic variety of amazingly Coolstays. This is the first time we have used you and it will most certainly not be the last. Quality service all around.

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Jason Gray

London

1 month ago

Date of purchase: 19/02/2025

What Jason Gray said about Coolstays:

Interesting places to stay

The website was good, some interesting properties. We had a gift voucher and it wasn't very clear how to use this. Had to pay the full price first and then send an email to get refunded the voucher...

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Trusted Customer

1 month ago

Date of purchase: 12/01/2025

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About Coolstays

Coolstays.com showcases unique and unusual places to stay across the UK, Europe and worldwide. Tired of the difficult search for that perfect stay, we have made it our mission to find you that special place with a difference. We now have a growing portfolio of over 2000 hand-picked, extraordinary places to stay. Each offering something truly quirky, noteworthy or stylish. Accommodation includes glamping options such as gypsy caravans, shepherds huts, tipis, yurts, tents and cabins; luxury tree houses and cave houses; cool conversions such as planes, trains, boats, buses, churches, windmills, lighthouses and deluxe beach huts; as well as the coolest quintessential cottages, villas, B&Bs and boutique hotels.. If you want to escape the mass market, get off the beaten track or find just somewhere beautifully chic or unique then look no further. Coolstays is the definitive collection of amazing places to stay.

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+44 (0)1273 692 300

15-17 Middle Street, Brighton, East Sussex, BN1 1AL, United Kingdom