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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,452 reviews

PAUL LOWICK

Feefo Verified

8 hours ago

Trusted Customer

Feefo Verified

8 hours ago

Great cruise line

Great quality cruise, service generally great, great entertainment and just all round my favourite cruise line

Trusted Customer

Feefo Verified

1 day ago

Not excellent and not bad.

Good so far. Average information let’s see how it goes. Only booking so far it’s the trip and service that will count.

Celebrity Cruises

1 day ago

Thank you so much for your feedback, we truly hope that you have a wonderful time onboard and we look forward to having you sail with us!

Trusted Customer

Feefo Verified

1 day ago

Emma Ash sorted out my booking in minutes.

Emma Ash was on the case like a shot. A late cancellation reappeared on the system and I range Emma to secure it form me and sort out some special requirements. She was excellent and the whole...

Celebrity Cruises

1 day ago

Thank you for your feedback, we're delighted to hear that Emma offered an easy booking experience and we look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

1 day ago

Very helpful and clear communication

Celebrity Cruises

1 day ago

Thank you for your feedback.

HEATHER PEARCE

Feefo Verified

GBR

1 day ago

What HEATHER PEARCE said about Celebrity Cruises:

Good call centre help

The person I spoke to listened and quickly reassured me and dealt with my query clearly and efficiently.

Celebrity Cruises

1 day ago

Thank you for your feedback, Heather. We look forward to welcoming you onboard!

CHARLES BEATTIE

Feefo Verified

GBR

1 day ago

What CHARLES BEATTIE said about Celebrity Cruises:

Thank you for your service Celebrity

Thoroughly professional, engaging and helpful service. We wanted to change to a different cruise and the customer services agent (Madre) made it so very simple for us to do exactly that. First class...

Celebrity Cruises

1 day ago

Thank you for your feedback, Charles. We're happy to hear that Madre was able to help you change your cruise and that she made this process very easy for you. We look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

1 day ago

Celebrity Cruises

1 day ago

Thank you for rating our service 5 stars!

Trusted Customer

Feefo Verified

2 days ago

A good deal from Celebrity

Very helpful and happy to check all my enquiries so even though I could have got the cruise cheaper elsewhere I felt happy to book with him.

Celebrity Cruises

1 day ago

Thank you so much for your feedback, we're delighted to hear about your positive booking experience and we look forward to welcoming you onboard!

CHRIS JACKSON

Feefo Verified

GBR

2 days ago

What CHRIS JACKSON said about Celebrity Cruises:

Very easy process

James was very professional and very helpful. As a previous passenger on Celebrity Apex he was able to provide great insight into life onboard, cabin locations, excursions and dining etc. He was...

Celebrity Cruises

1 day ago

Thank you for your lovely feedback, Christopher. We're so happy to hear that James offered professional service and that you found him very helpful. We look forward to welcoming you onboard!

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