Thank you for taking the time to share your detailed feedback. We truly appreciate you highlighting both the positives and areas for improvement.
We’re glad to hear that you found the shed to be decent value for the price and that customer service responded swiftly to your request. It's also great to know that, despite some challenges, you were able to assemble the shed with relative ease.
That said, we’re sorry to hear about the issues you encountered during construction — particularly with the alignment of pre-drilled holes, the rigidity of the structure, and the delivery shortfall. We also take note of your concerns regarding the door threshold and the shed’s weather resistance. We do not advocate modifying the building however as this may present more issues long term.
Your feedback has been passed on to our product development and logistics teams for further review. We’re always looking to improve, and your input helps us better support future customers.
Thank you again for your balanced and constructive review. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
