Thank you for taking the time to leave your feedback. We're sorry to hear about your experience and the issues you've encountered with the shed.
Had you contacted us prior to installation, we would have been more than happy to assist and address any concerns, including offering advice on assembly and inspecting any components you were unsure about. We are always here to help ensure our customers are satisfied and receive the quality they expect.
Please rest assured that we take workmanship seriously, and this does not reflect the standard we aim to deliver. Our customer service team have reached out to you directly, we would still be happy to look into this further for you.