Thank you for sharing your detailed feedback. We’re truly sorry to hear about the difficulties you’ve experienced with your greenhouse and the delivery process. This is certainly not the experience we want our customers to have.
We wanted to let you know that, as we had not heard from you since delivery, we have now reached out to you directly to discuss your concerns and find a way to resolve the issues you’ve described. Your satisfaction is very important to us, and we are committed to working with you to address the missing parts and any other problems with your order.
Please respond at your earliest convenience so we can assist you further. Thank you for your patience and for giving us the opportunity to make this right.
