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Blacks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

What Roy Nallathamby said about Blacks:

Cheap and efficient

Date of purchase: 21/06/2019

3

Trusted Customer

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Product reviews

Date of purchase: 17/10/2019

3

Trusted Customer

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Date of purchase: 22/04/2020

3

SF

Simon Fletcher

6 years ago

What Simon Fletcher said about Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Product reviews

Date of purchase: 21/04/2020

3

DM

Dean May

5 years ago

What Dean May said about Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Product reviews

Date of purchase: 22/04/2020

9

AL

Alison

5 years ago

What Alison said about Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Product reviews

Date of purchase: 24/03/2020

0

Trusted Customer

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Date of purchase: 22/04/2020

0

BT

Brett Thompson

5 years ago

What Brett Thompson said about Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Product reviews

Date of purchase: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

What Malcolm Jones said about Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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