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AXA Commercial Lines and Personal Intermediary Reviews

http://www.axaconnect.co.uk/

GOOD

Service

3.6

ratings over the past year

Displaying all 4,754 reviews

Trusted Customer

Feefo Verified

3 months ago

Claim review

Claim dealt with in a straightforward manner. Request for information was clear and process could be tracked online.

Kay

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Kay, The Claims Team

Trusted Customer

Feefo Verified

3 months ago

great speedy service

Kay

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for your lovely feedback - I have passed your comments to the relevant team - Kay, The Claims Team

Trusted Customer

Feefo Verified

3 months ago

Not happy

Sometimes wonder why we bother paying insurance. When we need assistance there is always some excuse why cannot pay out How do you know rain is going to come through a porch roof unless you get heavy...

Trusted Customer

Feefo Verified

3 months ago

Good service a quick pay out No arguments Really pleased

Kay

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Kay, The Claims Team

Trusted Customer

Feefo Verified

3 months ago

do not recommend

response very slow, had to continually chase, to then be told not covered !

Kay

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Kay, The Claims Team

Mr Venkata Ramana Reddy Chintamreddy

Feefo Verified

4 months ago

What Mr Venkata Ramana Reddy Chintamreddy said about AXA Commercial Lines and Personal Intermediary:

Straightforward to claim

Straightforward to claim. Case handler has been easy to deal with.

Kay

AXA Commercial Lines and Personal Intermediary

3 months ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Kay, The Claims Team

Trusted Customer

Feefo Verified

4 months ago

under ground damaged pipe claim

following the submission of requested information to support under ground pipe damage my claim was processed promptly and without further delay, payment was received in full and very soon after.

Hannah

AXA Commercial Lines and Personal Intermediary

4 months ago

Thank you for taking the time to provide feedback. I have passed your comments to the team to assist with future performance. Thanks, Hannah - The Claims Team

Mr David and Mrs Judith Slaughter

Feefo Verified

GBR

5 months ago

What Mr David and Mrs Judith Slaughter said about AXA Commercial Lines and Personal Intermediary:

Excellent

Trusted Customer

Feefo Verified

6 months ago

A higher quote than necessary was accepted and we had to get the decision reversed.

Trusted Customer

Feefo Verified

6 months ago

A very smooth service!

Good communication and hasty settlement of our claim. A very smooth process.

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