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AXA Commercial Lines and Personal Intermediary Reviews

http://www.axaconnect.co.uk/
Rated
Good
Service
3.7
/5

5

4

3

2

1

72

19

9

6

31

137

ratings over the past year

Displaying all 4,666 reviews
PL
Patricia A Langley
Basingstoke
1 day ago
Date of purchase: 20/07/2024
What Patricia A Langley said about AXA Commercial Lines and Personal Intermediary:
I had to do a lot of chasing. Communication between AXA and the loss adjuster was not good, reports going missing. Axa made a payment before they had asked us for bank details which resulted in the
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Chloe
AXA Commercial Lines and Personal Intermediary
16 hours ago
Thank you for your feedback. Your comments have been passed to the relevant team. Kind regards, Chloe - Claims Team
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MC
Mr Christopher Core
Bournemouth
8 days ago
Date of purchase: 17/07/2024
What Mr Christopher Core said about AXA Commercial Lines and Personal Intermediary:
Very professional, had video call with claims team to go through claim, forwarded information in support and the claim was agreed and settled within an hour. Would highly recommend AXA
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ML
Mrs Patricia Longmire
Bagillt
9 days ago
Date of purchase: 17/07/2024
What Mrs Patricia Longmire said about AXA Commercial Lines and Personal Intermediary:
Appalling !!!!
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Alexis
AXA Commercial Lines and Personal Intermediary
8 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Thanks - Alexis - the claims team
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SR
Stephen Rooke
Kings Lynn
10 days ago
Date of purchase: 12/07/2024
What Stephen Rooke said about AXA Commercial Lines and Personal Intermediary:
Flawless. Easy to make the claim and everyone was very helpful
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Alexis
AXA Commercial Lines and Personal Intermediary
8 days ago
Thank you for taking the time to leave a review, your feedback is appreciated. Kind Regards Alexis - the AXA Claims Team
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Trusted Customer
14 days ago
Date of purchase: 12/07/2024
Received misleading information pertaining to a claim made Tom’s I could claim the. Received call to inform o could not
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Trusted Customer
15 days ago
Date of purchase: 11/07/2024
Would not recommend
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Alexis
AXA Commercial Lines and Personal Intermediary
14 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Thanks - Alexis - the claims team
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DN
Dr Maryam Naeem
Redbridge
16 days ago
Date of purchase: 09/07/2024
What Dr Maryam Naeem said about AXA Commercial Lines and Personal Intermediary:
The desktop assessor Mr Freddie Blackburn was highly professional both on the phone and via email and explained things very clearly. Going through a claim is a stressful experience however his profess
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Mr Paul Sines Ms Emma Earle
16 days ago
Date of purchase: 10/07/2024
What Mr Paul Sines Ms Emma Earle said about AXA Commercial Lines and Personal Intermediary:
Noone could find our policy, despite us having one! The wrong dept answered the phone. It eventually was found and a claim registered. I have still not heard from a claims handler regarding next ste
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Alexis
AXA Commercial Lines and Personal Intermediary
14 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Thank you - Alexis - the claims team
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GL
Glyn Hopkin Ltd
ROMFORD
22 days ago
Date of purchase: 02/07/2024
What Glyn Hopkin Ltd said about AXA Commercial Lines and Personal Intermediary:
Axa have have always given us great service. They are always a the end of the phone if we need them. The staff are friendly and professional.
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Alexis
AXA Commercial Lines and Personal Intermediary
22 days ago
Thank you for taking the time to leave a review, your feedback is appreciated. Kind Regards Alexis - the AXA Claims Team
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MA
Mrs Natalie Aindow
24 days ago
Date of purchase: 02/07/2024
What Mrs Natalie Aindow said about AXA Commercial Lines and Personal Intermediary:
Excellent service
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Alexis
AXA Commercial Lines and Personal Intermediary
22 days ago
Thank you for taking the time to leave a review, your feedback is appreciated. Kind Regards Alexis - the AXA Claims Team
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About AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
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About AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.