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Asian Wedding Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 18 reviews

Miss Heather Barnes

Feefo Verified

6 years ago

What Miss Heather Barnes said about Asian Wedding Insurance:

Really good upon setting policy up.

Taryn

Asian Wedding Insurance

6 years ago

Hello, thank you for your positive feedback. Regards

Trusted Customer

Feefo Verified

6 years ago

The booking was easy, once I has called up for support . I found the website confusing and the agent was, very helpful, polite and offered great customer service.

Trusted Customer

Feefo Verified

7 years ago

very good

Very efficient, well-informed, helpful and user-friendly.

Natasha

Asian Wedding Insurance

7 years ago

Hello,

Thank you for your positive feedback.

I will pass your kind comments on to our Customer Services team.

Thanks!

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about Asian Wedding Insurance:

Lauren was very helpful - thank you

Natasha

Asian Wedding Insurance

7 years ago

Hello,

Thank you for your positive feedback.

I will forward your kind comments on to Lauren and our Customer Services team.

Thanks!

Trusted Customer

Feefo Verified

London

8 years ago

What Trusted Customer said about Asian Wedding Insurance:

Telephone Mannerism

The person who answered the call - she was not friendly, but robotic in her voice attitude.

Rosie

Asian Wedding Insurance

8 years ago

Hello,

Thank you for your feedback, we are sorry to hear you feel this way. We will investigate this and listen to your phone call so that we can address this with our Customer Services Team.

We wish you all the best for your upcoming wedding!

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Asian Wedding Insurance:

I contacted this company by phone with a few questions regarding the policy I was buying and they were very helpful. The policy wording was clear and the booking experience on the website was...

Rosie

Asian Wedding Insurance

8 years ago

Thank your for your feedback, we are happy we were able to help you find cover you were looking for. We wish you all the best for your upcoming wedding!

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Asian Wedding Insurance:

Good value for money service

Rosie

Asian Wedding Insurance

8 years ago

Thank you for your feedback! Wishing you all the best for your upcoming wedding!

Trusted Customer

Feefo Verified

8 years ago

What Trusted Customer said about Asian Wedding Insurance:

Sent 2 email with no reply to edit insurance

Rosie

Asian Wedding Insurance

8 years ago

Hello,

We are sorry you have experienced difficulty receiving our email reply, I have spoken to our Customer Services Team Leader and we made the change you requested on Monday - it is possible that our email to you got stuck in a junk/spam filter.

We will resend this email confirming the change along with a copy of your policy documents now. If you haven't received these please check your junk/spam folder, and then call us on 01483 562 662, or email us at enquiries@voyagerins as we may need to send these to an alternative email address.

We wish you all the best on your wedding day!

Trusted Customer

Feefo Verified

8 years ago

Simple & easy

Simple & easy to use

Rosie

Asian Wedding Insurance

8 years ago

Thank you for your feedback, we wish you all the best for your upcoming wedding!

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Asian Wedding Insurance:

Would be good if they could get back to customer with results sooner

Call customers back

Customer Services Team

Asian Wedding Insurance

9 years ago

Hi there,

Thank you for taking the time to leave feedback.

It seems that you had trouble contacting our Customer Services Team, which we apologise for.

We are always striving to provide the best possible service, so we will pass your feedback on to our Team to work out where we went wrong and how we can improve.

If you would like to contact our Customer Services Team again, please be aware of our opening times and that you can also contact us by email.

Telephone: +44 (0) 1483 562 662
Email: enquiries@voyagerins.com
Opening Times: 9.00am-5.30pm, Monday-Friday (excluding English Public Holidays)

All the best,
The Customer Services Team

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