How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

1st Class Credit Union Reviews

https://www.1stclasscu.co.uk/

EXCEPTIONAL

1st Class Credit Union serve employees of the communication, public & commercial services industries and their families.

Service

4.8

324

351

ratings over the past year

Displaying all 2,236 reviews

Trusted Customer

Feefo Verified

4 days ago

10 out of 10

The process is so simple and the staff are so helpful all the way

Amy Taylor

1st Class Credit Union

4 days ago

Dear Member, Thank you for your feedback! We are thrilled to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

Mr Joseph Sedgwick

Feefo Verified

5 days ago

Amy Taylor

1st Class Credit Union

4 days ago

Dear Joseph, Thank you for leaving us this 5* review! 😊– 1st Class Credit Union

Mr Mark Stone

Feefo Verified

5 days ago

What Mr Mark Stone said about 1st Class Credit Union:

It was all straightforward they were brilliant no problems at all they are well mannered and polite and it’s always nice to do business with ist class because they are so professional

Amy Taylor

1st Class Credit Union

4 days ago

Dear Mark, Thank you for taking the time to leave this lovely feedback! We are glad to hear that you are happy with the service you received! 😊-1st Class Credit Union

Mr David Muir

Feefo Verified

5 days ago

What Mr David Muir said about 1st Class Credit Union:

Perfect

Amy Taylor

1st Class Credit Union

5 days ago

Dear David, We are pleased to hear you had a good experience with us. We greatly appreciate your positive feedback! 😊– 1st Class Credit Union

Trusted Customer

Feefo Verified

9 days ago

Not there when you need them

Worst experience ever. Waste of time even after 3 years loyal custom

Amy Taylor

1st Class Credit Union

7 days ago

Dear Member, We are sorry to see hear you were unhappy with the service you received. We would like to learn more about how we can improve. We will reach out directly and you are welcome to contact us at any time. - 1st Class Credit Union

Trusted Customer

Feefo Verified

18 days ago

Excellent

I love the prompt response to email and am happy I join

Amy Taylor

1st Class Credit Union

11 days ago

Dear Member, Thank you for this fantastic feedback! We are pleased that you feel the service you received was excellent! 😊-1st Class Credit Union

Trusted Customer

Feefo Verified

20 days ago

1st class credit union is worthy of a 5star

Excellent customer service very polite and professional Whenever I need to check something or speak to a real person Iam very satisfied with the service received

Amy Taylor

1st Class Credit Union

19 days ago

Dear Member, Thank you for taking the time to leave this lovely feedback! We are glad to hear that you are happy with the service you received! 😊-1st Class Credit Union

Mr Kelvin Ball

Feefo Verified

20 days ago

What Mr Kelvin Ball said about 1st Class Credit Union:

Excellent customer service brilliant

Amy Taylor

1st Class Credit Union

20 days ago

Dear Kelvin, Thank you for your feedback! We are thrilled to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

Trusted Customer

Feefo Verified

20 days ago

Good

Given quality and excellent service

Amy Taylor

1st Class Credit Union

20 days ago

Dear Member, Thank you for this fantastic feedback! We are pleased that you feel the service you received was excellent! 😊-1st Class Credit Union

Mr Callum Irvin

Feefo Verified

GBR

27 days ago

What Mr Callum Irvin said about 1st Class Credit Union:

Brilliant

Service was excellent and very helpful over the phone

Amy Taylor

1st Class Credit Union

26 days ago

Dear Callum, Thank you for your feedback! We are thrilled to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo