Hi, I’m sorry the communication and service felt poor on this occasion. That’s disappointing to hear, especially as it can take away from the overall experience, even when the coins themselves were fine.
I hope that we can improve on this for you in the future.
Kind regards,
Christian
Avaliações de produtos
Data de compra: 01/02/2026
0
Partilhar
MD
Miss J Davies
Verificado pela Feefo
UKR
7 months ago
O que Miss J Davies disse sobre The Westminster Collection:
So far so good, but since joining The Westminster Collection, I have requested phone calls which have not happened yet?, Items seem to be out of stock, so I have to wait longer for items to arrive.
Avaliações de produtos
Christian Evans
The Westminster Collection
7 months ago
Thanks for the 5-star rating — I’m really pleased your first purchase with The Westminster Collection was such a positive one. It’s great to hear the Silver Sovereign offered good value and that you were happy with it when it arrived.
Kind regards,
Christian
Data de compra: 30/01/2026
0
Partilhar
MS
Mr A Stone
Verificado pela Feefo
GBR
7 months ago
O que Mr A Stone disse sobre The Westminster Collection:
The service was excellent and delivered before the expected time.
Christian Evans
The Westminster Collection
7 months ago
Hi, thanks for the 5-star rating — glad it arrived ahead of schedule.
Kind regards,
Christian
Hi, I'm sorry that your delivery is taking longer to arrive than expected. I can see the delivery is coming up to the maximum expected delivery time. Please contact us by email if your goods haven't arrived by the 19th February so we can put this right.
Kind regards,
Christian
Avaliações de produtos
Christian Evans
The Westminster Collection
7 months ago
Hi, I'm sorry that you're still waiting for your order. I can see it was despatched on the 5th February, so it is getting close to the maximum expected delivery; I can understand why you would be concerned.
Let me assure you that you haven't been scammed. If you haven't received your delivery by the 19th February, please get in touch at enquiries@westminstercollection.com, and we can put this right.
Kind regards,
Christian
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.