Thank you for taking the time to leave your feedback.
I’m really sorry to hear that your order didn’t arrive within the expected timeframe and that it was damaged when it reached you. That’s certainly not the experience we want for our customers. I also understand how frustrating it can feel if the returns process hasn’t been straightforward.
We’d very much like the opportunity to put this right for you. If you haven’t already been assisted, please contact our Customer Service team with your order details and we’ll prioritise resolving this as quickly and smoothly as possible. Sally
The service is,as always second to none, and I hope to be dealing with them for many years to come.
Sally
The Westminster Collection
7 months ago
Hi, Thank you so much for your wonderful feedback.
We’re truly grateful for your kind words about our service. Knowing that you feel our standards are consistently high and that you plan to continue collecting with us for years to come means a great deal to the whole team. Your support and loyalty are sincerely appreciated, and we look forward to assisting you again in the future. Sally :)
Avaliações de produtos
Data de compra: 03/02/2026
0
Partilhar
MH
Mr P Horlock
Verificado pela Feefo
GBR
7 months ago
O que Mr P Horlock disse sobre The Westminster Collection:
Always good to have good service from the Westminster
Sally
The Westminster Collection
7 months ago
Hi. Thank you for your kind comments. We’re so pleased to hear that you’ve received good service and that you’re happy with your Robin pin badge. Providing a positive experience every time is really important to us, so your feedback means a great deal. Sally
Hi. Thank you so much for your lovely feedback. We’re delighted to hear that you’re pleased with the quality of the VE Day 80th Anniversary Pin Badge. It’s a very special piece of remembrance, and it means a great deal to know it has been well received. Sally
Data de compra: 03/02/2026
0
Partilhar
MR
Mrs J Ray
Verificado pela Feefo
7 months ago
O que Mrs J Ray disse sobre The Westminster Collection:
Hi, I’m sorry the communication and service felt poor on this occasion. That’s disappointing to hear, especially as it can take away from the overall experience, even when the coins themselves were fine.
I hope that we can improve on this for you in the future.
Kind regards,
Christian
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
