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Viator Comentários

https://www.viator.com
Classificado
Excelente

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Serviço
4.6
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5

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1

5,015

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A apresentar todos os 40,233 comentários
JB
Jill O Ballard
1 hour ago
Data de compra: 23/06/2025
O que Jill O Ballard disse sobre Viator:
Prado and Royal Palace Madrid
In spite of blazing hot weather, Marta was an excellent guide. Very knowledgeable with a great wit, she led A 5 hr tour that included a thorough tour of the Royal Palace, a walking tour of Madrid...

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JM
Jackie Muse
1 hour ago
Data de compra: 23/06/2025
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NG
Nicola Pirlie Gibson
Castell de Ferro, Costa Tropical, Granada, Spain
1 hour ago
Data de compra: 23/06/2025
O que Nicola Pirlie Gibson disse sobre Viator:
Good service
Very good, efficient. We'll see when I arrive at KEF airport at around 02:00am & pray there's a Flybus to take me to Reykjavik 🙏🏼😬
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SC
Samuel CHAN
HK
2 hours ago
Data de compra: 23/06/2025
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Cliente fiável
2 hours ago
Data de compra: 23/06/2025
You need a Biglietto for each person!!!
All good except they only sent me one Biglietto when I should have had 2. Made it difficult to get in!!!!!! The guide was good.
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Viator Customer Relations
Viator
1 hour ago
Hi, Thank you for sharing your experience regarding the tour. We regret to hear about the challenges you faced and would appreciate the opportunity to assist you further. Please send us a direct message with your booking details, email us at customer.care@viator.com or call us at +1 855 275 5071 (Toll Free; within US only) so we can review the situation and work towards a resolution. We value your feedback and are here to help. Best regards, Andrea
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Cliente fiável
2 hours ago
Data de compra: 23/06/2025
Not worth the hassle
I bought the voucher and then went to pick it up and the place had shut down for 2 hours for lunch. The company had emailed me to tell me where to pick up the voucher but not that they were closing...

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Viator Customer Relations
Viator
1 hour ago
Hi, We’re really sorry to hear that you feel this way. We want to assure you that we take all feedback seriously and aim to be as transparent as possible in our replies. We’d love the chance to address any specific concerns you have. Could you send us a direct message with more details so we can assist you further and clarify any misunderstandings? Thank you for reaching out. We’re here to help. Best regards, Andrea
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AH
Ahmed
Virginia USA
2 hours ago
Data de compra: 23/06/2025
O que Ahmed disse sobre Viator:
Sunshine 🌞☀️
Smooth ride with English announcements & commentaries.
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AM
Anna Misley
Los Angeles
2 hours ago
Data de compra: 23/06/2025
O que Anna Misley disse sobre Viator:
Worst UI ever
It redirects you 10 times, you can’t find your ticket and it’s not intuitive. Worst UI ever!
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Viator Customer Relations
Viator
1 hour ago
Hi Anna, We’re really sorry to hear that you feel this way. We want to assure you that we take all feedback seriously and aim to be as transparent as possible in our replies. We’d love the chance to address any specific concerns you have. Could you send us a direct message with more details so we can assist you further and clarify any misunderstandings? Thank you for reaching out. We’re here to help. Best regards, Graciela
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DR
Donna Roth
2 hours ago
Data de compra: 23/06/2025
0
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Cliente fiável
3 hours ago
Data de compra: 10/06/2025
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Acerca de Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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400 First Avenue, Needham, Massachusetts, 02494, United States
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Acerca de Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.