Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Cruise Megastore /Travel Megastore Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 2,184 comentários

Anne Williams

Verificado pela Feefo

6 years ago

O que Anne Williams disse sobre Cruise Megastore /Travel Megastore:

We are going on another cruise!

They sold the cruise well - we bought it!! Now to enjoy the result! Everything was well explained and followed most promptly with emails confi8rming our booking. Our questions were answered, and...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.

Data de compra: 05/03/2020

Ann Graham

Verificado pela Feefo

Montrose

6 years ago

O que Ann Graham disse sobre Cruise Megastore /Travel Megastore:

Found cruise I was asking about quickly and lady I spoke with explained all the aspects of cruise making me feel confident about booking it.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions.

Data de compra: 05/03/2020

Cliente fiável

Verificado pela Feefo

6 years ago

Matt Wilson was amazing and couldn't have been more helpful and for that I have given 5 stars. However there are other members of cruise megastore who keep ringing up to try and get further sales. ...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are so pleased that Matt was able to assist you and hope you enjoy your holiday! We have also noted on your account that any further promotional calls will be stopped. Thank you.

Data de compra: 20/02/2020

Cliente fiável

Verificado pela Feefo

6 years ago

I got the email to do do our check-in and didnt matter how many times I tried to put it in it wouldnt go through .After 4/5 phone calls I was put on to Brayden and he found the mistake .Some one had...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We will contact you shortly to ensure everything has been finalised for you.

Data de compra: 03/03/2020

Allison Hauk

Verificado pela Feefo

6 years ago

O que Allison Hauk disse sobre Cruise Megastore /Travel Megastore:

efficient booking service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your well deserved holiday and thank you for leaving a good review.

Data de compra: 19/02/2020

Cliente fiável

Verificado pela Feefo

6 years ago

Very helpful friendly staff

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Data de compra: 03/03/2020

Cliente fiável

Verificado pela Feefo

6 years ago

Easy and accommodating to deal with . Not pushy and had a great deal for me.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are so happy that we could help you and we thank you for leaving such a great review!

Data de compra: 22/02/2020

Cliente fiável

Verificado pela Feefo

6 years ago

I was very disappointed with the service i received. I was not given correct information regarding a cancellation. The cancellation fee given in the end was different every time i called. Ended up...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

Data de compra: 28/02/2020

Cliente fiável

Verificado pela Feefo

6 years ago

I was advised of opportunity to cruise with Cunard aboard “Queen Elizabeth “ unexpectedly. The price was right and staff assisted me through the formalities of booking online, which was much...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We love to see when our members are happy and enjoying using our services! I’ll be sure to pass on the positive review.

Data de compra: 29/02/2020

Ian Chambers

Verificado pela Feefo

6 years ago

O que Ian Chambers disse sobre Cruise Megastore /Travel Megastore:

Very helpful and easy to deal with

Awesome prices

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Data de compra: 29/02/2020

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Cruise Megastore /Travel Megastore Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?