Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

The Works Comentários

http://www.theworks.co.uk

BOM

Inspiring and empowering customers to read, learn, create and play

Serviço

3.2

/5

5

4

3

2

1

556

100

75

105

448

1,284

classificações no último ano

A apresentar todos os 269,282 comentários

Cliente fiável

Verificado pela Feefo

12 years ago

I spoke to a woman on the telephone at 4.30pm querying postage charges. The matter was…

I spoke to a woman on the telephone at 4.30pm querying postage charges. The matter was resolved quickly with follow up email. I was very impressed and have since shopped with you twice since.

0

Cliente fiável

Verificado pela Feefo

12 years ago

Delivery took longer than I expected but considering it was free I suppose ai can't…

Delivery took longer than I expected but considering it was free I suppose ai can't really complain.

0

Cliente fiável

Verificado pela Feefo

12 years ago

Fantastic product and a brilliant service. Would definitely recommend to friends.

0

Cliente fiável

Verificado pela Feefo

12 years ago

The products I did receive where great and fab prices, however the abc flash Cards that…

The products I did receive where great and fab prices, however the abc flash Cards that I ordered and paid for did not arrive and I could.find no Phone number or email address to correct the issue....

Saiba mais

0

Cliente fiável

Verificado pela Feefo

12 years ago

I am always pleased with book prices but delivery is a bit slow. Could improve that.

0

Cliente fiável

Verificado pela Feefo

12 years ago

great value as usual

0

Cliente fiável

Verificado pela Feefo

12 years ago

It wasn't exactly poor,but certainly wasn't good. The first books arrived bent,I was charged twice…

It wasn't exactly poor,but certainly wasn't good. The first books arrived bent,I was charged twice for the same order. I called twice and no one called me, my email was responded to after 2 days....

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0

Cliente fiável

Verificado pela Feefo

12 years ago

I have placed the order with the works and after 5 days I am still waiting…

I have placed the order with the works and after 5 days I am still waiting for delivery. I have sent the email regarding my order but this was never answered. Not happy at all.

0

Cliente fiável

Verificado pela Feefo

12 years ago

Fab price! Quick delivery! Very impressed!

0

Cliente fiável

Verificado pela Feefo

12 years ago

I thought the parcel took a while to arrive. I had to keep looking on the web…

I thought the parcel took a while to arrive. I had to keep looking on the web page to see when it was processed. If the delivery wasn't free i would not of ordered from The Works.

0

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