Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

The Works Comentários

http://www.theworks.co.uk

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A apresentar todos os 269,282 comentários

Cliente fiável

Verificado pela Feefo

12 years ago

I have only received 2 of the 8 items payed for on the 27th of september…

I have only received 2 of the 8 items payed for on the 27th of september and they were delivered at seperate times, why cant all the items be sent togeather :(

Cliente fiável

Verificado pela Feefo

12 years ago

Happy with items I ordered but delivery was very slow. I had to chase up…

Happy with items I ordered but delivery was very slow. I had to chase up my order via email and although The Works responded very quickly it would been better if I didn't have to do the chase up. ...

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Cliente fiável

Verificado pela Feefo

12 years ago

Straight forward site ..delivered in good time thankyou.

Cliente fiável

Verificado pela Feefo

12 years ago

Very quick delivery and value for money

Cliente fiável

Verificado pela Feefo

12 years ago

Delay in posting had to email. Book was urgent. Just got it in time to…

Delay in posting had to email. Book was urgent. Just got it in time to travel

Cliente fiável

Verificado pela Feefo

12 years ago

I really think you can find very good value for money at The Works. However you…

I really think you can find very good value for money at The Works. However you must not order items if you are counting on them arriving at a certain time. Orders are often split and arrive on...

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Cliente fiável

Verificado pela Feefo

12 years ago

I still have not received my item. I never received an order confirmation email or order…

I still have not received my item. I never received an order confirmation email or order number and I am unable to login to my account despite having the correct details. All I receive is a message...

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Cliente fiável

Verificado pela Feefo

12 years ago

i love shopping at the works, but this is the 1st time i have used the…

i love shopping at the works, but this is the 1st time i have used the online service & i am still waiting for the delivery of my package. it would be nice if i was able to track the package, but it...

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Cliente fiável

Verificado pela Feefo

12 years ago

I've got a feedback request form before I've received my order. No sign even if…

I've got a feedback request form before I've received my order. No sign even if its been dispatched. Rubbish

Cliente fiável

Verificado pela Feefo

12 years ago

I was very unhappy with the service that I received from the works this time. Firstly,…

I was very unhappy with the service that I received from the works this time. Firstly, when placing my order the works website did not apply their multi-buy offer, and hence I was charged full price...

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