Tenon Tours Comentários

Thank you for your review and recommendation, Henry! I'm so happy that you had an excellent time in Italy with Tenon Tours. I'm sorry to hear about your transportation issues. I don't see any open tickets in our system; if you haven't already, we would love to learn more about this issue. You can notify your Travel Specialist or BYSS Team Member or email us at travel@tenontours.com. If interested, we have an easy-to-use referral program that allows you to recommend friends and family to us - and both parties receive exclusive travel rewards when they book! https://info.tenontours.com/referral-program

Thank you for your comments on your recent trip to Ireland and Scotland with Tenon Tours! We are happy to hear that you enjoyed the arrangements made and were pleased with your drivers. I'm sorry to hear about the breakfast reservations - this is likely due to Covid although I understand why this was not ideal. I have shared your comments with our team to inform future travelers.

Thank you for your review and recommendation, Charles! I'm so happy that you had an excellent time in Germany with Tenon Tours. If interested, we have an easy-to-use referral program that allows you to recommend friends and family to us - and both parties receive exclusive travel rewards when they book! https://info.tenontours.com/referral-program

Hi Kathy, thank you so much for sharing your feedback with us! I am delighted to hear of your outstanding experience with the Tenon Tours team on your trip to Italy. It truly sounds like a wonderful experience and we are so happy that you were able to do everything you wanted and more. I'll be sure to pass along your comments to our team, especially Natasha. Thank you for being a loyal traveler of Tenon Tours!

Thank you for your review! I'm glad that you found our customer service helpful when you reached out with questions. If you have further feedback that you wish to share with our team, please feel free to reach out to your Travel Specialist or BYSS Member. You may also email us at travel@tenontours.com. Thank you for choosing to travel with Tenon!

Thank you for your feedback, William! We are pleased to hear that you enjoyed your trip to England. I will be sure to share your comments with Janet - she'll be very happy to hear this! We truly appreciate you choosing to book your trip with us and hope that we'll have the opportunity to work with you again in the future.

Hi Deborah, thank you for your recommendation of Tenon Tours! We are so happy to hear that you had a great experience with our team on your trip to Ireland. If interested, we have an easy-to-use referral program that allows you to recommend friends and family to us - and both parties receive exclusive travel rewards when they book! https://info.tenontours.com/referral-program

Thank you for taking the time to leave a review, Carol! I am happy to hear that you had a wonderful experience with Stephanie and Natasha on your trip to Ireland. We enjoyed seeing your photos of the Hawk Walk experience at Dromoland Castle as well! We appreciate you choosing to travel with us and hope we'll get to work with you again in the future.

Hi Katie, this is wonderful to hear! Thank you for providing your feedback with us on your recent trip to Germany. Our team enjoyed seeing your photos throughout your travels. We appreciate you choosing to travel with us and hope that we'll work together again in the future!

Hi Connie, First I'd like to thank you for sharing your feedback with us. Whether positive or negative, we use all reviews to identify areas for improvement. Please know that a member of our team will be reaching out to you privately, however, I wanted to hopefully remedy some of the concerns mentioned here. Due to the number of hotels we work with, it can be problematic to have the up-to-date operating hours of each meal period readily available when putting together each itinerary. However, I understand your frustration with the timing of your Loch Ness tour and am sorry that you were not able to enjoy that experience. I understand that you experienced mobile phone issues while in the UK that affected your ability to call our 24/7 Traveler Hotline. Regrettably, we were unable to assist in this case. Our hotline is always the best way to get in contact with us for emergencies as we always have a staff member on duty to respond quickly and efficiently. I am not sure why you did not receive an automatic car, however, I know that many rental car companies across Europe are experiencing low inventory and high demand. Thank you again for providing your feedback.