Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Shield Total Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo

ME

Mrs Maureen Easton

Verificado pela Feefo

Stratford upon Avon

3 years ago

O que Mrs Maureen Easton disse sobre Shield Total Insurance:

Simply the Best

RELIABLE, EFFICIENT., LOVELY STAFF '' ROBIN ''. FIRST CLASS SERVICE. LAST YEAR '' ALAN '' DEALT EFFICIENTLY WITH MY RENEWAL ... THIS YEAR WAS JUST AS GOOD...... THANK YOU - Robin and Alan.......

Saiba mais

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Maureen, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and the service you received from our representatives was First class. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 31/05/2022

0

MS

Mr Robert Sadler

Verificado pela Feefo

3 years ago

O que Mr Robert Sadler disse sobre Shield Total Insurance:

Polite response no problem quick and efficient

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Robert, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and processed quickly and efficiently. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 31/05/2022

0

ME

Mr Brian Evans

Verificado pela Feefo

3 years ago

O que Mr Brian Evans disse sobre Shield Total Insurance:

Great company

Great service and very helpful. Happy to deal with

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that our representatives are helpful and providing a great customer experience.. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 30/05/2022

0

MZ

Mr Keith Zealey

Verificado pela Feefo

3 years ago

O que Mr Keith Zealey disse sobre Shield Total Insurance:

I have been policyholder for some years and it appears their data base corr

written postal communications duplicated, as well as sending online, and inaccurate. Incorrect covering letter. Despite correcting info on phone no amendments not made. ie phone number; joint policy...

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Lindsey Jones

Shield Total Insurance

3 years ago

Hi Keith, Thank you for taking the time to review your recent experience. I am sorry to hear that that you have not received the best service. We are always working on improving our services and your feedback is muchly appreciated. Kindest Regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 30/05/2022

0

MA

Mr Kevin Arnold

Verificado pela Feefo

3 years ago

O que Mr Kevin Arnold disse sobre Shield Total Insurance:

Friendly and efficient service.

MY phone call was answered promptly & gentleman agent was friendly, obliging and very helpful. This is my second year with Shield Total Insurance & if annual Premium cost renewal is fair I will...

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Lindsey Jones

Shield Total Insurance

3 years ago

Hi Kevin, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you were happy with our helpful and friendly representatives. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 24/05/2022

0

MB

Mr Robert Barker

Verificado pela Feefo

3 years ago

O que Mr Robert Barker disse sobre Shield Total Insurance:

Need to try .

Easy to use site, best quote by far, cover I required. Will renew if still the best quote on the internet.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Robert, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to use and our rates competitive. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 28/05/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Quick and easy renewal

Efficient service

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was processed quickly and efficiently. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 29/05/2022

0

MP

Miss Marie Pollard

Verificado pela Feefo

3 years ago

O que Miss Marie Pollard disse sobre Shield Total Insurance:

Friendly, polite and very helpful. I had added a motermover which meNt the quote that we had received required altering. The monthly payments really jumped! The advisor didn't process this without...

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Lindsey Jones

Shield Total Insurance

3 years ago

Hi Marie, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was able to process your renewal in a helpful and friendly manner. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 28/05/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Customer service dissapointing

Didn't get renewal sent on what the insurance would be for my caravan this year my wife phoned to find out a week before it expired although I have renewed was dissapointed with there customer service

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. I am sorry to hear that that you have not received the best customer service or renewal experience. We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 03/02/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Good price, easy to renew

Good price, easy to renew again

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our representatives made your renewal experience an easy one Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 24/04/2022

0

Shield Total Insurance Comentários

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoReally good affordable renewal.... it even went DOWN a bit from last year.....Not much '' ever goes down '' these days., so I'm quite chuffed -- thank you

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoExactly what I need st a reasonable price

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoProfessional service and easy to renew

Leisure HomeOutros comentários a este produto (141)Ver Web site do Produtosee above it appears there has been some reorganisation and previous data not transferred correctly to new platform

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoWould give five star if premiums were kept lower!

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoWhat I required, from a policy, with no additional charges for add ons.

MotorhomeOutros comentários a este produto (84)Ver Web site do ProdutoGood customer service when renewing

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoReally pleased with the overall monthly cost.

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoFound the cost reasonable against other companies

Touring CaravanOutros comentários a este produto (122)Ver Web site do ProdutoGood price, easy to renew

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?