Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Shield Total Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/shield-total-insurance | Feefo

MF

Mr Keith Foulds

Verificado pela Feefo

3 years ago

O que Mr Keith Foulds disse sobre Shield Total Insurance:

Good phone service

Answered phone in a reasonable time and good phone manner

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Keith, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 16/05/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Very helpful service

Purchased insurance for a static caravan which is located in a possible flood area, as they helped me through some possible scenes which I hadn't thought of, and all at a very reasonable price.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one, and our rates are competitive. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 06/05/2022

0

MC

Mr Dave Cotterell

Verificado pela Feefo

3 years ago

O que Mr Dave Cotterell disse sobre Shield Total Insurance:

Person I spoke to was fantastic, very helpfull.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Dave, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were helpful. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 14/06/2022

0

MS

Mr Geoff Street

Verificado pela Feefo

Haverhill

3 years ago

O que Mr Geoff Street disse sobre Shield Total Insurance:

Everything went smoothly

The policy was easy to set up and details of my requirements were met.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Geoff, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was an easy and that your insurance needs have been met. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 15/05/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

I think the service was very good the young ladies who dealt with my enquiries were very helpful and understanding

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your received a good service, and our representative were helpful and understanding. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 07/06/2022

1

ME

Mr Desmond Ellard

Verificado pela Feefo

3 years ago

O que Mr Desmond Ellard disse sobre Shield Total Insurance:

GOOD Insurance,

Change to previous years, harder to get contact, change to format of paper work. STILL GOOD.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Desmond, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 31/05/2022

1

MB

Mr Andrew Bottomley

Verificado pela Feefo

3 years ago

O que Mr Andrew Bottomley disse sobre Shield Total Insurance:

no justification for large premium increase.

Annoyed and disappointed at 14.46 % increase in premium this year - is this how you reward loyal customers?!!

Lindsey Jones

Shield Total Insurance

3 years ago

Hi Andrew, Thank you for taking the time to review your recent experience. I am sorry to hear that your renewal premium increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. We are always working on improving our services and your feedback is muchly appreciated Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 05/06/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Excellent customer service

Good efficient company all completed in a short time

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and we provided excellent customer service. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 04/06/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

Good easy service when renewing my policy. Hassel free.

Hassel free service, quick and easy to renew policy. Good customer care.

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was quick and easy and hassle free.. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 03/06/2022

0

Cliente fiável

Verificado pela Feefo

3 years ago

A+++++++++

Lindsey Jones

Shield Total Insurance

3 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one. Kindest regards, The Shield Total Insurance Team

Avaliações de produtos

Data de compra: 01/06/2022

0

Shield Total Insurance Comentários

MotorhomeOutros comentários a este produto (84)Ver Web site do ProdutoHave paid out 100% of what was required

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoI only bought insurance for the leisure home, not the home itself

Touring CaravanOutros comentários a este produto (122)Ver Web site do Produtogreat service from the person on the phone

TrailerOutros comentários a este produto (41)Ver Web site do ProdutoPolicy documentation was sent promptly for me. And corrections were made as my request.

MotorhomeOutros comentários a este produto (84)Ver Web site do ProdutoHave always had very good service for the last four years and the prices are very compatible

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoGood value, quick to send paper work.

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoRidiculous increase in premium not acceptable- looking for alternative supplier

MotorhomeOutros comentários a este produto (84)Ver Web site do ProdutoDid what I asked and sorted my protected no claims

Leisure HomeOutros comentários a este produto (141)Ver Web site do ProdutoGood renewal price. Easy to renew policy.

MotorhomeOutros comentários a este produto (84)Ver Web site do ProdutoA++++++++++++++++++++++++

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?