We're sorry to hear your experience wasn't entirely positive. We appreciate you sharing your feedback and hope we have the opportunity to provide you with a better experience in the future.
Riviera Travel
Riviera Travel
1 month ago
We're pleased to hear that you thought our customer service was very good.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are sorry to learn that you felt guests were being encouraged to sit together. As you have not provided further details regarding the circumstances surrounding this comment, we are unfortunately unable to fully investigate or respond to your concerns. Should you wish to elaborate, we would welcome the opportunity to review your feedback in greater detail.
Well organised and planned. Helpful and knowledgeable.
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your experience with Riviera Travel was well organised and planned, and that our team was helpful and knowledgeable. We strive to provide exceptional service on every journey.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (7) suportes multimédia
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on the Seine Paris and Normandy River Cruise for Solo Travellers. We are delighted to hear that you had a very enjoyable trip and that the visits to Monet's Garden and Honfleur were special highlights for you. It's wonderful to know that everything was well organised and planned, and that our staff were helpful and courteous. We appreciate your recommendation and are pleased you would recommend the experience.
Data de compra: 11/08/2026
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Angela
Verificado pela Feefo
1 month ago
O que Angela disse sobre Riviera Travel:
From the moment we made our enquiries about the holiday the staff were always helpful, informative and friendly.
We received all the information re required prior to travel as expected.
Any queries...
We are so pleased to hear that you had an extremely good experience with us. Thank you for taking the time to share your feedback.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a delightful experience on our Burgundy, the River Rhone and Provence River Cruise for Solo Travellers. We're so pleased that you enjoyed visiting interesting places, the delicious food, comfortable cabin, and the helpfulness of our crew.
It’s wonderful to hear that your experience was up to the standard you expected. We truly appreciate you taking the time to share your feedback with us.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your experience of the Douro, Porto & Salamanca River Cruise. We are delighted to hear that the trip lived up to your expectations and that you were pleased with the high standards maintained by our management and crew.
First class. Restaurant staff well trained. Housekeeping staff excellent. Reception friendly and helpful.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you experienced first-class service from our restaurant, housekeeping, and reception teams. It is always rewarding to know that our staff's dedication to training and friendliness is appreciated.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear you had such a fantastic cruise experience with us! We're delighted that Tony, Andre, and Georgi were such excellent hosts and contributed to your enjoyment. We appreciate you understanding the limitations regarding accessibility for some outings and are pleased that you enjoyed the excellent food and the company of your fellow guests.
Kept up to date before the trip and all travel documents provided on time.
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you were kept up to date before your trip and that all your travel documents were provided on time. It's wonderful to know we met your expectations.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a positive experience discovering Paris with us. We're delighted that our tour guide's knowledge and the carefully crafted itinerary contributed so much to your enjoyment.
Quite overpriced for what was included. The final hotel in Sydney was abysmal with only diced melon in clingfilm as the breakfast for the final 2 days. I don't think the travel company passed on...
The booking process was easy and we received regular updates. All necessary information and documentation was sent to us and it was simple to pay and manage our booking online
Riviera Travel
Riviera Travel
1 month ago
We're so pleased to hear that you found the booking process easy and that our regular updates were helpful. It's wonderful to know that you received all the necessary information and documentation, and that managing your booking and making payments online was straightforward.
Avaliações de produtos
Suportes multimédia carregados
Ver todos os (2) suportes multimédia
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear you enjoyed your Highlights of the Douro Valley & Salamanca River Cruise, particularly the cleanliness and style of the ship, the attentiveness of our crew, and the quality of the food. It's wonderful to know these aspects contributed to your positive experience.
Service from staff was generally excellent ! The arrival day was very POOR and we arrived around 1 - 2pm without a snack or drink offered !! Could have easily sorted this while rooms were being...
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Riviera Travel
Riviera Travel
1 month ago
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are delighted to hear that you found our staff's service to be generally excellent. We also note your comments regarding your arrival experience and will take these on board.
Avaliações de produtos
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback about your recent Burgundy, the River Rhone & Provence cruise. We are pleased to hear that you found the Lord Byron and its staff to be fantastic, and that the food and service were of a superb high standard. It is also wonderful to know that our reps, Gillian, Lisa, and all the waiters, provided you with a great experience and sense of humour. We appreciate your positive comments about the beautiful Provence area and its Romanesque history and architecture.
We are sorry to learn that your arrival experience on the boat was not as expected and that you encountered issues with the boat deck and pool. We also note your comments regarding the hotel selection in Lake Geneva. Your feedback is valuable to us as we continuously strive to improve our offerings and guest experience.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.