Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Pour & Sip Comentários

https://pourandsip.com/

We're here to demystify the wonderful spirit that is whisky, because we truly believe that there is a whisky for everyone!

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Cliente fiável

4 years ago

Whisky Advent Calendar

Bought the whisky advent calendar, arrived fast and well packed and the selection seems to be great so far.

Cliente fiável

4 years ago

Paid but not delivered over a week later

Payment was taken and still a week later the item has. It been dispatched and there has been zero communication regarding this.

Cliente fiável

4 years ago

Suggested by a friend, the website was quick and easy to navigate and the order arrived much sooner than anticipated. Will definitely be using them again in future!!

Cliente fiável

4 years ago

Not sure yet, unconvinced

Middling review so far, I decided on this one as a gift experience among a short list because it offered a free gift so I’d have something to wrap on the day. I bought 10 days ago and it’s still not...

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Cliente fiável

4 years ago

Good quality and service very efficient

Cliente fiável

4 years ago

Good samples looking forward to more.

Andrew Roberts

4 years ago

O que Andrew Roberts disse sobre Pour & Sip:

I received my gift but effectively we were charged twice.

Received the whiskey as a birthday gift but on redeeming the gift I was charged again. Upon emailing to point this out I was reimbursed fairly quickly

Emma Golds

Pour & Sip

4 years ago

Hi there, I sincerely apologise for the mix up, at the point of checkout the gift card code needs to be entered in the voucher field in the form. Once this has been added the checkout total will show £0.00 and you won't be charged. We have fed back to the web team regarding the difficulties and are looking into ways to make this clearer on the website. I'm glad that we were able to rectify the situation quickly, thank you for the feedback. If there's anything else we can do, please don't hesitate. Dave @ Pour and Sip

Ellen Hermann

4 years ago

O que Ellen Hermann disse sobre Pour & Sip:

I had a problem with the payment and they went to a lot of trouble sorting it out for me . Several emails and phone calls were required.

Peter Gilmore

Chapelhall

4 years ago

O que Peter Gilmore disse sobre Pour & Sip:

Looking for to next whiskies

I am enjoy the tasting of the different whiskies and learning more about how and what to do and looking forward to second taste video and next set of whiskies

Richard Wingrove

4 years ago

O que Richard Wingrove disse sobre Pour & Sip:

Good customer service, quick delivery

Was a problem with stock level, they got back to me quickly with options on how to deal with it. Once that was resolved, delivery was very quick.

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