Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Paymentshield Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/paymentshield | Feefo

A apresentar todos os 677 comentários

Trusted Customer

Eastbourne

6 years ago

Data de compra: 30/09/2018

O que Trusted Customer disse sobre Paymentshield:

I am very pleased and happy with your service and would recommend you to my friends and family.

Andrew

Paymentshield

6 years ago

Hi Peter,

Thank you for giving us such a positive review. We're thrilled your happy with our service and that you'd recommend us to your friends and family.

All the best

Paymentshield

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Trusted Customer

Halesowen

6 years ago

Data de compra: 30/09/2018

O que Trusted Customer disse sobre Paymentshield:

Excellent service and cheaper than last year.

No hassell and cheaper than last year!

Andrew

Paymentshield

6 years ago

Hi Elaine,

We really appreciate you taking the time to leave us a 5 star review and that you'd recommend us to your friends and family.

Thank you

Paymentshield

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Trusted Customer

6 years ago

Data de compra: 31/08/2018

O que Trusted Customer disse sobre Paymentshield:

Excellent customer service, plenty time notice before the payment day

Andrew

Paymentshield

6 years ago

Morning Nicolae.

We really appreciate you taking the time to leave us a 5 star review. We're thrilled you're so happy with our service and that you'd recommend us to your friends and family.

Thank you

Paymentshield

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Trusted Customer

6 years ago

Data de compra: 28/08/2018

O que Trusted Customer disse sobre Paymentshield:

Excellent professional Service

could not fault anything. professional well mannered understanding staff. Excellent service.

Andrew

Paymentshield

6 years ago

Hi Adam,

We appreciate you taking the time to leave us a 5 star review and we're delighted to see you'd recommend us to friends and family.

Thank you

Paymentshield

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Trusted Customer

bs140ds

6 years ago

Data de compra: 31/08/2018

O que Trusted Customer disse sobre Paymentshield:

good value

I have not yet had to make any claim under the cover for home and contents policy that I have , but the rates for cover compare favourably with other companies

Andrew

Paymentshield

6 years ago

Hi Joseph,

We appreciate you taking the time to leave us a review on feefo.

Thank you

Paymentshield

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Trusted Customer

6 years ago

Data de compra: 28/08/2018

O que Trusted Customer disse sobre Paymentshield:

I am paying for cover but didn't use the service yet.

Andrew

Paymentshield

6 years ago

Hi Asim,

Thank you for taking the time to leave us a review on feefo.

Thank you

Paymentshield

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Trusted Customer

READING

6 years ago

Data de compra: 31/08/2018

O que Trusted Customer disse sobre Paymentshield:

VERY PLEASED SO FAR HAVING NOT HAD TO CLAIM

Andrew

Paymentshield

6 years ago

Hi James,

Thank you for taking the time to leave us a 5 star review and we're delighted to see you'd recommend us to friends and family.

Thank you again

Paymentshield

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Trusted Customer

6 years ago

Data de compra: 28/08/2018

O que Trusted Customer disse sobre Paymentshield:

Bad response

Poor. I asked for the new quotation but no one reply me back. That's why I left

Andrew

Paymentshield

6 years ago

Hi Sewanta,

We're sorry to hear that you didn't have the best experience with us when it came to your renewal. We've passed your details to our customer service team to contact you to resolve this.

Thank you

Paymentshield

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Trusted Customer

6 years ago

Data de compra: 30/08/2018

O que Trusted Customer disse sobre Paymentshield:

I received no notification either by email, telephone or letter to give me an option to renew this policy. I searched around and found another company as I had not heard anything with a quote and...

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Andrew

Paymentshield

6 years ago

Good Afternoon Sally,

We're sorry to hear that you haven't had the best experience with us when it came to your renewal. We've passed your details to our customer service team to contact you to resolve this.

Thank you

Paymentshield

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Trusted Customer

6 years ago

Data de compra: 28/08/2018

O que Trusted Customer disse sobre Paymentshield:

Good experience

Would recommend

Andrew

Paymentshield

6 years ago

Hi Christopher,

Thank you for taking the time to give us feedback. Always great to hear when someone would recommend to their friends and family.

Thanks again

Paymentshield.

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Acerca de Paymentshield

Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.

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08448921700

A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom

Serviço de apoio ao cliente

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