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Cycler Comentários

Classificado
Excecional
Serviço
4.9
/5

5

4

3

2

1

16

1

0

0

0

17

classificações no último ano

A apresentar todos os 502 comentários
WA
Warren
5 years ago
Data de compra: 17/08/2019
O que Warren disse sobre Cycler:
Slick website & service. Quick & easy to select the correct gadget insurance. Policy documents emailed through automatically. Highly recommend this service
TC
Trusted Customer
5 years ago
Data de compra: 15/02/2020
O que Trusted Customer disse sobre Cycler:
Brilliant all round- much better than previous insurance
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Alan
Cycler
5 years ago
Thanks for leaving us a review, we always like being a little bit better than our competition :-) but only because that means that we are offering you what you need when you need it. Thanks, Team NextGen
TC
Trusted Customer
5 years ago
Data de compra: 22/11/2019
O que Trusted Customer disse sobre Cycler:
Reliable
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Alan
Cycler
5 years ago
Thanks so much for taking the time to provide us with a review. You now where we are if you need anything else. Team NextGen
UA
Umar Bin Aamir
5 years ago
Data de compra: 12/12/2019
O que Umar Bin Aamir disse sobre Cycler:
Very good customer service ! Reasonable price plans !
TC
Trusted Customer
5 years ago
Data de compra: 20/01/2020
O que Trusted Customer disse sobre Cycler:
Don't bother going for the Instant Cover! I had to buy new insurance as my old policy was running out and was looking expensive to renew. So I had to get instant cover from Next Gen to make sure my...

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Alan
Cycler
5 years ago
Thanks for your review, we appreciate all feedback. We're passionate about service and we want to get everything right. We're glad we got to speak with you over the telephone and as advised, unless you submit proof of ownership and schedule some time with us to go through the claim notification process we can't proceed. We have investigated and it appears your policy data was not shared with our Claims team instantly, this was a technical error for which we do and have apologised and has now been fixed, however, this has not impacted the time it has taken to progress your claim. we do hope you're able to schedule the time with our team to progress your claim. We do offer what we advertise, we do also need information from you and a little of your time to progress the claim. Thanks, Team NextGen
TC
Trusted Customer
5 years ago
Data de compra: 05/09/2019
O que Trusted Customer disse sobre Cycler:
I've had two claims with them and they've dealt with both without problems. My only gripe is the time it takes to get the claim started and the time to respond to emails, both of which could be...

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Alan
Cycler
5 years ago
Thanks so much for leaving us a review. we do understand that registering a new claim can be a little cumbersome, this is to ensure we're validating and eradicating fraud to ensure we can continue to offer low prices and a great level of service. We've shared your feedback on e-mail replies with our claims team and will follow this up to ensure an improved service is offered. Thanks, Team NextGen
GG
Garry Galloway
5 years ago
Data de compra: 01/03/2020
O que Garry Galloway disse sobre Cycler:
Excellent
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Alan
Cycler
5 years ago
Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen
MF
Mark Faull
5 years ago
Data de compra: 14/02/2020
O que Mark Faull disse sobre Cycler:
Excellent service , Brilliant cover ,really friendly & helpful people
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Alan
Cycler
5 years ago
Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen
SA
Sam Alexander
5 years ago
Data de compra: 04/10/2019
O que Sam Alexander disse sobre Cycler:
Straightforward process, just took a little while to process. Repair istelf was sent and returned in under 48 hours which was phenomenal. Would definitely recommend NextGen
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Alan
Cycler
5 years ago
Thanks so much for your feedback, we're really grateful that you took the time to provide us with a review. Team NextGen
TC
Trusted Customer
5 years ago
Data de compra: 20/12/2019
O que Trusted Customer disse sobre Cycler:
Excellent
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Alan
Cycler
5 years ago
Thanks so much for taking the time to provide us with a review. You know where we are if you need anything else and at any time. Team NextGen
Acerca de Cycler
We're passionate about cycling and providing great products and we're backed by people that care. We exist to help you look after the things you love.
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The Cornard, Systematic Business Park, Colchester, Essex, CO77QL, United Kingdom
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Acerca de Cycler
We're passionate about cycling and providing great products and we're backed by people that care. We exist to help you look after the things you love.