Really good service and simple to adjust bike usage from leisure to include commuting too. Photos are simple to upload and they were quick to correct my error.
0
Partilhar
VH
Vince Hughes
Verificado pela Feefo
18 days ago
O que Vince Hughes disse sobre Cycler:
Great customer service
Great helpful customer service everytime I've needed help.
0
Partilhar
JC
John Charnock
Verificado pela Feefo
22 days ago
O que John Charnock disse sobre Cycler:
Good price
Good price
0
Partilhar
MM
Matthew Meekings
Verificado pela Feefo
GBR
24 days ago
O que Matthew Meekings disse sobre Cycler:
Garage door questions
Can’t get through on the phone number supplied so have to email. Were very quick to respond before I took out the policy, once I had taken the policy out I had a few questions regarding my garage...
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Alan
Cycler
22 days ago
Hi Matthew,
Thank you for your feedback and for insuring with Cycler.
At peak times we offer a telephone voicemail and callback facility. Any voicemails received are responded to, by telephone call within an hour, during opening hours.
For e-mails for less urgent queries we respond to all e-mail queries within 12 hours of receipt during opening hours. I can see that you e-mailed our team originally at 18:26 on 11th June, we duly responded on 12th June at 10:41am. You then further e-mailed on 12th June at 12:35pm and then again at 14:58 chasing us on your query.
As we shared, your query had to be referred to our Underwriting team internally and we responded on 15th June at 09:13.
We do our very best to respond to all queries very quickly and we're happy to see that we've been able to do so for you. We're always here, you can call, leave a voicemail, e-mail us, log-in and message us or reach out on WhatsApp too.
Thanks,
Team Cycler
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Worth it
0
Partilhar
LL
Lorrie LAYNE
Verificado pela Feefo
GBR
1 month ago
O que Lorrie LAYNE disse sobre Cycler:
A really good service with no problems experienced. Thank you Cycler.
The service I received from Cycler was smooth and efficient.
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
Great service from start to finish requested a call back which I received very quickly from a very helpful lady Tanya couldn’t of been more helpful thanks
0
Partilhar
Cliente fiável
Verificado pela Feefo
2 months ago
0
Partilhar
SA
Susan Allen
Verificado pela Feefo
GBR
3 months ago
O que Susan Allen disse sobre Cycler:
Easy and simple process to take out a policy
Easy to navigate website and upliad photos but had no confirmation that insuramce policy has been acceted as I thought validity of new policy is dependant on satisfactory evidence sent, but have had...
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0
Partilhar
Cliente fiável
Verificado pela Feefo
3 months ago
Competitive prices and great customer service
Quote can be tailored to your needs and the rep was very helpful, informative and clear.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
