I didn't have ave any interaction with anyone, but the website either well and e was clear and easy to use.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Easy to take out a policy
Easy to take out a policy online. My question was answered with a telephone call back to me. Very good
0
Partilhar
JW
Janet Williamson
Verificado pela Feefo
Farnham
3 years ago
O que Janet Williamson disse sobre Cycler:
Highly Recommended
Easy to fill in forms, clear information on website and competitive price.
The provided the exact cover I needed and told me the type of lock I need to be using.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Humans who care
Really took care of me with my claim. Nice to speak to humans who actually care about people.
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Really great people
Great all round - very happy customer :-)
0
Partilhar
Cliente fiável
Verificado pela Feefo
3 years ago
Good quick service
Very quick online application at a reasonable price, good cover for policy price.
Well donr
0
Partilhar
LC
Lewis Clayton
Verificado pela Feefo
3 years ago
O que Lewis Clayton disse sobre Cycler:
Great help
0
Partilhar
JN
Jacek Nowicki
Verificado pela Feefo
3 years ago
O que Jacek Nowicki disse sobre Cycler:
Everything is clear
Easy service
0
Partilhar
SP
Salman Punnakkottil
Verificado pela Feefo
3 years ago
O que Salman Punnakkottil disse sobre Cycler:
Tooo bad experience with Nextgen insurance claims
Very bad experience i have claimed for my mobile loss and submitted every single documents they asked and waited for two months always they send mail submitted for review its been more than 2 months...
Saiba mais
Alan
Cycler
3 years ago
Hi Salman,
Thanks for leaving us a review. As with all reviews, we like to respond with the full detail to ensure that anyone reading them, when considering purchasing a policy with NextGen, are fully aware of the detail behind the review and the score.
Unfortunately, as we discussed on several occasions, the documentation that you'd submitted had been modified, particularly the proof of usage that we asked you to forward directly to us from your Network Provider.Despite several requested and written/telephone conversations, this didn't materialise.
We're really clear on what documents you'll need in the event of a claim and we'll always try to work really quickly to get devices replaced and fixed, however, we can only do so when we're I receipt of documentation that has not been modified.
Thanks,
Team NextGen
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
