Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Mercantile Trust Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

157 de 156 comentários

Cliente fiável

Verificado pela Feefo

9 months ago

Prompt, efficient great communication

Prompt, efficient great communication - Mercantile made the process stress free.

Mercantile Trust

8 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Mike

Verificado pela Feefo

GBR

9 months ago

O que Mike disse sobre Mercantile Trust:

Excellent & Efficient service

The service I received from Amit was excellent and extremely efficient. Easy to contact and his responses to any questions was very quick This is the second occasion that I have used Mercantile Trust...

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Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Verificado pela Feefo

GBR

9 months ago

O que DA disse sobre Mercantile Trust:

Thank you Amit

Excellent service. Amit Patel was excellent. Kept us informed all through. Very thorough and professional all through.

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Kevin Grandison

Verificado pela Feefo

GBR

10 months ago

O que Kevin Grandison disse sobre Mercantile Trust:

Meticulous but overlooked a query that became an issue on funds release day

Very meticulous in the appraisal process. However, something that was queried earlier on in the process was not flagged as an issue, until funds release day. This caused a further delay and could...

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Mercantile Trust

9 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced this issue. We'll make sure to check what caused this. Thanks, Mercantile Trust

Cliente fiável

Verificado pela Feefo

10 months ago

Good staff

Shideh

Mercantile Trust

9 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Gordon Feather

Verificado pela Feefo

10 months ago

O que Gordon Feather disse sobre Mercantile Trust:

Top of the line funding

Very customer oriented. MT made everything as simple as possible and did everything they said on the tin. If you need money quickly then look no further. Provided of course you have a good track...

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Shideh

Mercantile Trust

10 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Cliente fiável

Verificado pela Feefo

10 months ago

Very Slow and very complicated process. Would not recommend.

Shideh

Mercantile Trust

10 months ago

Hi, Thanks for sharing your feedback with us. We're sorry to hear that you faced these issues — this is not the kind of feedback we usually receive. We'll make sure to investigate what caused this and ensure it doesn’t happen again. Thanks again for bringing it to our attention. Mercantile Trust Team

Cliente fiável

Verificado pela Feefo

11 months ago

Excellent service. Very clear explanation of the product.

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Cliente fiável

Verificado pela Feefo

11 months ago

Efficient and persistent

Consistent, pro-active and thorough

Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust

Cliente fiável

Verificado pela Feefo

11 months ago

There were a number of difficulties with the application, one of them being that my first charge mortgage provider refused to consent to a second charge, but Mercantile Trust were very helpful in...

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Mercantile Trust

11 months ago

Hi, Thanks for taking the time to share your feedback with us. We’re glad you’re happy with our services. Thanks, Mercantile Trust Team

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Mercantile Trust Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?