Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Mercantile Trust Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 157 comentários

Sukjeevan Hera

Verificado pela Feefo

1 year ago

O que Sukjeevan Hera disse sobre Mercantile Trust:

Good service, easy to deal with!

Mercantile Trust

1 year ago

Thank you for taking the time to share your positive feedback. Your support makes a difference! Warm wishes, Mercantile Trust

Cliente fiável

Verificado pela Feefo

1 year ago

Highly receommnded company with professional approach very helpful

Efficient, courteous services received and turn around time for the loan was quick too. highly recommened

Mercantile Trust

1 year ago

Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with our team! Your satisfaction is our top priority. Warm wishes, Mercantile Trust

Prakash Shukla

Verificado pela Feefo

Inverurie

1 year ago

O que Prakash Shukla disse sobre Mercantile Trust:

Professional Services effcient turn round for loan offer and completion

very friendly efficient service from all professionals working and very siupportive to our needs. Turn around time to complete the whole loan is excellent. much appreciated support. well done...

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Mercantile Trust

1 year ago

Thank you for sharing your positive feedback! We're delighted to know you had a great experience with our team. Warm wishes, Mercantile Trust

Pareejat Singhal

Verificado pela Feefo

London

2 years ago

O que Pareejat Singhal disse sobre Mercantile Trust:

Second lien loan - good experience

professional and delivered as promised. The interaction was very smooth and the use of technology for ID confirmation was good. The bank explained in detail the terms of the loan. My first time and...

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Mercantile Trust

1 year ago

Thank you Pareejat for your positive feedback. We're glad that your experience was positive. Your satisfaction is our top priority. Warm wishes, Mercantile Trust

Cliente fiável

Verificado pela Feefo

2 years ago

A seamless, great service, with a competitive rate, & no massive fees

Mercantile trust was excellent. Applying for my loan was a very simple and clear process, with a very competitive rate offered. I felt like they really value me as a client and were interested in...

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Mercantile Trust

2 years ago

Thank you so much for taking the time to leave such a fantastic review about your recent experience with us! Your feedback is invaluable, and it motivates our team to continually strive for excellence. Warm wishes, Mercantile Trust

Cliente fiável

Verificado pela Feefo

2 years ago

Excellent and swift service

Excellent and swift service. Very easy to deal with.

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review. We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Cliente fiável

Verificado pela Feefo

2 years ago

Excellent service

Very fast and understanding

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

Lauren N

Verificado pela Feefo

London

2 years ago

O que Lauren N disse sobre Mercantile Trust:

Very professional Thank you

Very professional, and fast I will definitely be using them again In the future and will recommend to friends and family thank you

Mercantile Trust

2 years ago

Dear Lauren, Thank you for highlighting our outstanding customer service in your review! We’ll pass along your compliments to our team. Kind regards, Mercantile Trust

Cliente fiável

Verificado pela Feefo

2 years ago

Professional & Efficient

My main point of contact at Mercantile Trust was Amit Patel, who I cannot recommend highly enough. He worked quickly, professionally and efficiently, from the moment we started discussing our...

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Mercantile Trust

2 years ago

Thank you so much for your kind words about Amit Patel. We’re thrilled to hear about your positive experience! Our team strives to provide exceptional service, and it’s rewarding to know that Amit’s efforts made a difference. We’ll be sure to pass along your compliments. Looking forward to serving you again soon. Warm regards, Mercantile Trust

Cliente fiável

Verificado pela Feefo

2 years ago

Purchased

Excellent advice and excellent explanation I am so happy with the results

Mercantile Trust

2 years ago

Thank you for the fantastic 5-star review, [Customer Name]! We’re thrilled you had a great experience with us. Your support means the world to our team. Thanks Mercantile Trust

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Mercantile Trust Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?