Prompt, helpful, easy to access via phone or email
0
Partilhar
MW
Matthew Wrightson
Verificado pela Feefo
Durham
1 year ago
O que Matthew Wrightson disse sobre Macs Adventure:
10/10
Excellent service. I was well looked after and given all the information I needed to walk the West Highland Way.
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We're delighted to hear that you received excellent service and felt well looked after during your walk on the West Highland Way. It's our goal to provide you with all the information you need for a seamless experience. We hope to assist you on your next adventure soon!
0
Partilhar
RT
Richard Teixeira
Verificado pela Feefo
Arlington, Virginia, USA
1 year ago
O que Richard Teixeira disse sobre Macs Adventure:
Loire Valley hiking
Well planned out, very supportive and timely. Several great accommodations with very helpful hosts.
Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that you found your trip well-planned and that our team was supportive throughout your journey. It's great to know that you enjoyed the accommodations and the assistance from the hosts. We look forward to helping you plan your next adventure!
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Great walks in the Andalusian Hills
Great opportunity to stay and walk in the Andalusian Hills. Our hosts were very welcoming, and shared lots of helpful hints about the walks we were scheduled to do.
The town we were based in...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your experience! We're delighted to hear that you enjoyed your time in the Andalusian Hills and that your hosts made your stay even more special with their helpful insights. Alajar sounds like a wonderful place to explore, and we're glad you found it fascinating. We hope to see you on another adventure soon!
0
Partilhar
EG
Eileen Goodling
Verificado pela Feefo
Ashville, NY
1 year ago
O que Eileen Goodling disse sobre Macs Adventure:
An Amazing Experience
Accommodations were excellent, luggage was picked up and delivered in a timely and accurate manner, and the app kept us right on the path ("when the blue line is happy, we're happy" was our mantra)....
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0
Partilhar
MI
Michelle
Verificado pela Feefo
Colorado
1 year ago
O que Michelle disse sobre Macs Adventure:
Low cost, but low service company
You get what you pay for - the service was very average, at best.
It was difficult to book the trip because the person you spoke to was not the person who was helping to arrange the various hotels...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
0
Partilhar
HS
Hanli Smuts
Verificado pela Feefo
Robertson, South Africa
1 year ago
O que Hanli Smuts disse sobre Macs Adventure:
This was an experience that we will never forget.
The service was good. The local transfer agency, Helio forgot to pick us up on day 4 to drop us off at our accommodation in Bled. It took us 2 hours to get to our hotel. Nobody ever apologized to us....
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Amara
Macs Adventure
1 year ago
Thank you for sharing your feedback. We sincerely apologize for the missed transfer on day four and for the lack of follow-up regarding your report in the app. This is not the standard of service we aim to provide, and we regret that we fell short. We are actively working with our local partners to improve communication and our team to enhance the "Report an Issue" feature. In the meantime, if you experience any issues during your trip, please don’t hesitate to contact us via email or phone. Our dedicated team is here to assist you promptly.
We’re glad you found the accommodation location convenient, but we want to make every part of your trip as seamless as possible. Thank you again for letting us know; your feedback is essential in helping us improve.
0
Partilhar
PC
Paul Cerami
Verificado pela Feefo
Berkeley
1 year ago
O que Paul Cerami disse sobre Macs Adventure:
Everything worked out perfectly. We couldn’t have been happier.
The maps were incredible and the routes interesting.
We loved staying in each location 2 nights with great hikes curated for that...
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Amara
Macs Adventure
1 year ago
Thank you so much for your feedback! We're thrilled to hear that everything worked out perfectly for your trip. It's fantastic that you enjoyed the maps, the interesting routes, and the opportunity to stay in each location. We strive to curate memorable hikes, and we're glad to know you had such a great experience. Thank you for choosing Macs Adventure!
0
Partilhar
HR
Helen(Holly) Corroon-Robinson
Verificado pela Feefo
Greenwich Ct
1 year ago
O que Helen(Holly) Corroon-Robinson disse sobre Macs Adventure:
Macs Adventure is the Best!
We had an amazing 7 day trip to West Highland Way. Every place we stayed was different but they were clean and comfortable with all the amenities you need. It was fun staying in everything from a B&B...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your amazing experience on the West Highland Way! We're delighted to hear that you enjoyed the variety of accommodations and found them clean and comfortable. It’s great to know that your luggage transfers went smoothly and that our maps and directions were helpful throughout your journey. Your recommendation means a lot to us, and we’re thrilled to have been a part of your adventure. We hope to see you again on your next trip!
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
We highly recommend Macs
Excellent! From day one everything went smoothly. All transfers were on time, drivers always helpful and friendly. Our luggage was always delivered on time.
All accommodation was good.
The...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback! We’re thrilled to hear that your trip went smoothly from day one, with timely transfers and friendly drivers. It’s great to know that our luggage service met your expectations and that you enjoyed your accommodations. We're also glad that you found the Mac’s app user-friendly and informative. Your kind words about our service mean so much to us, and we're delighted that we lived up to your expectations. We hope to welcome you on your next adventure!
Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.
Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
