I received really good service from start to finish and the app is really useful to keep track of things. Would definitely use Macs Adventures again.
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Stress free camino
Really well planned trip. Accommodation was better than expected. Macs made the whole trip hassle free
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Algarve Coastal Trail
As always, great service.
Well organised, good communication and excellent accommodation.
We keep coming back to Macs.
Amara
Macs Adventure
1 year ago
Thank you for your kind words! We’re thrilled to hear that you enjoyed another fantastic experience with us. Your continued trust in Macs Adventure means the world to us. We look forward to welcoming you back for your next adventure!
0
Partilhar
PB
Patrick Brett
Verificado pela Feefo
Swindon
1 year ago
O que Patrick Brett disse sobre Macs Adventure:
End to end pleasure
Superb, professional support from start to finish.
Ended up with a brilliant holiday.
Heartily recommended.
0
Partilhar
AC
Amy Cadney
Verificado pela Feefo
1 year ago
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
Great service
Not only was all the trip planning very efficient and responsive, but the map and online itinerary worked fabulously. Also, I wound up getting quite sick in the middle of the trip and Mac's reps...
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Amara
Macs Adventure
1 year ago
Thank you for sharing your feedback about your trip. We’re thrilled to hear that the trip planning was efficient and that the map and itinerary worked well for you. We're also glad our team was able to assist you during your illness; however, we sincerely apologize for the delay in reaching you through the emergency number.
We understand how important it is to have support available at all hours, and we are working to improve our response times for urgent situations. Your experience is invaluable in helping us enhance our services. We hope to have the opportunity to assist you on a future adventure!
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 year ago
0
Partilhar
RH
ruth Helfferich
Verificado pela Feefo
York
1 year ago
O que ruth Helfferich disse sobre Macs Adventure:
It could have been so much better.
I sent a report to MACS about my cycling holiday in Loire Valley giving them an opportunity to apologise for their shortcoming, but I've had no reply which just confirms how disinterested they are in...
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Amara
Macs Adventure
1 year ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your trip. We strive to provide the best service and accommodations for our customers, and it is disappointing to learn that we fell short in several areas.
To address your concerns thoroughly, we would like to investigate further. We will contact you directly to gather more details and work towards a satisfactory resolution. Your input is valuable in helping us improve our services. Thank you for bringing these matters to our attention.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
