Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Linley & Simpson Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 1,591 comentários

Cliente fiável

6 years ago

Unsatisfactory experience with poor professional standards

Poor checkout of past tenant Fail to rectify checkout issues via deposit Fail to give adequate support on repairs required during void period Poor and inaccurate inventory/schedule of condition for...

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Leon

Linley & Simpson

6 years ago

Thank you for your feedback. I understand you have since spoken with our new branch manager Ray, hopefully, your issues have now been resolved and I apologise if we haven't met our usual high standards. I hope your experience is more positive moving forwards Leon Green Customer Service Manager

Cliente fiável

6 years ago

Lovely people working for them, would recommend:)!

Leon

Linley & Simpson

6 years ago

Thank you for your review! We do have lovely people working for Linley and Simpson, we love to hear this feedback. Leon Green Customer Service Manager

Cliente fiável

6 years ago

Big thank you for Holly Robinson and all team of Linley and Simson

Professional services from Linley& Simson, sorted us out in no time.

Leon

Linley & Simpson

6 years ago

Thank you for your review. Holly and the team will be delighted with this feedback! Good luck in your new home. Leon Green Customer Service Manager

Mr Costello

Harrogate & Wetherby

6 years ago

O que Mr Costello disse sobre Linley & Simpson:

Service we expect

The guys in Harrogate and Wetherby constantly give us first class service and we now come to expect and they have never let us down! Comunications are quick and accurate

Leon

Linley & Simpson

6 years ago

Thank you for your review. Our Harrogate and Wakefield branches will be delighted with the feedback Leon Green Customer Service Manager

Cliente fiável

6 years ago

Always on hand to help & advise.

Leon

Linley & Simpson

6 years ago

Thank you for the review! Its great to hear the team are on hand to help you along the way. Leon Green Customer Service Manager

Cliente fiável

6 years ago

Helpful, friendly and knowledgable

Letting made easy

Leon

Linley & Simpson

6 years ago

Thank you for the review. It's great to hear that we made the process really easy or you at our Linley and Simpson branch in Wakefield. Leon Green Customer Service Manager

Mrs Greensit

6 years ago

O que Mrs Greensit disse sobre Linley & Simpson:

They filled the properties very quickly and are very nice to deal with and responses to my queries are very quick and helpful. There have been however many breakdowns in procedural communication. A...

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Leon

Linley & Simpson

6 years ago

Thank you for the review Mrs Greensit, I have passed your feedback onto Kerry our Branch Manager in Ripon and she will be using this to improve. We appreciate the feedback as this is what helps us to improve and deliver first-class customer service. Leon Green Customer Service Manager

Cliente fiável

6 years ago

Friendly and helpful but could have been more efficient in practice.

I dealt mostly with Alex and he always sounded friendly and helpful on the phone but was not so good at keeping me informed of progress with my buying. Initial showing of house was all right but I...

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Cliente fiável

6 years ago

Worst letting agents in Leeds!

Problems started when I was moving in and replacing an existing housemate - process wasn’t completed, I wasn’t instructed on what to do with deposits, who to pay rent to, no tenancy agreement was...

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Leon

Linley & Simpson

6 years ago

Thank you for your feedback, I appreciate you have taken the time to tell us about your experience and I am sorry it hasn't felt like you have received first-class service on this occasion. I understand Lisa has been ion contact since your review and rectified some of these issues. If anything is outstanding please do not hesitate to let us know. I hope your experience is more positive moving forwards Leon Green Customer Service Manager

Cliente fiável

6 years ago

Very bad

Slow reply, nothing available and update when tenant move in like I'm doing their job.

Leon

Linley & Simpson

6 years ago

Thank you for your feedback, Jessica from our City branch has tried contacting you over the weekend to see if we can help in any way. I am sorry you haven't had the service expected of our standards and I appreciate you feeding back. Please get in touch with me directly if you can Leong@linleyandsimpson.co.uk

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Linley & Simpson Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?