Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Lumina Energy Comentários

https://www.luminaenergy.co.uk/

EXCECIONAL

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Serviço

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A apresentar todos os 107 comentários

Whelans

Verificado pela Feefo

8 months ago

O que Whelans disse sobre Lumina Energy:

Another good job done

Once again time flew by and we was coming to the end of our contracts. Sally contacted us and sorted an excellent deal and made renewing the new contracts simple and effortless. Thanks from Whelans

Customer Services

Lumina Energy

8 months ago

Thank you very much for your feedback on Lumina and our Senior Energy Consultant, Sally. We're so pleased you're happy with the service you have received, and we look forward to working with you again in the future.

Cliente fiável

Verificado pela Feefo

10 months ago

Very helpful

ery

Materials Technology Ltd

Verificado pela Feefo

10 months ago

O que Materials Technology Ltd disse sobre Lumina Energy:

Good Rates

Always good rates and easy to deal with. They dont keep hassling you.

Age UK Kent Rivers

Verificado pela Feefo

GBR

10 months ago

O que Age UK Kent Rivers disse sobre Lumina Energy:

Energy contracts

Holly at Lumina has been professional and informative in supporting our charity with our energy requirements.

Customer Services

Lumina Energy

10 months ago

Thank you very much for your feedback, especially for our account manager, Holly. We will pass this on to her, and we look forward to working with you again in the future.

Geyer Estates Ltd

Verificado pela Feefo

11 months ago

Customer Services

Lumina Energy

11 months ago

Thank you for your feedback! We look forward to working with you again in the future.

HIGH FARM HOLIDAY PARK LTD

Verificado pela Feefo

GBR

11 months ago

O que HIGH FARM HOLIDAY PARK LTD disse sobre Lumina Energy:

Provides a good all-round service.

Helped me to raise a query and resolve a billing/metering error with our online-only electricity supplier. Also gives regular updates about market changes and reminds me when it's a good time to lock...

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Customer Services

Lumina Energy

11 months ago

Thank you very much for your review and for sharing your experience of our service, particularly working with our Account Manager, Simon. We look forward to working with you again in the future.

Coachmans Cottage Studio

Verificado pela Feefo

GBR

11 months ago

O que Coachmans Cottage Studio disse sobre Lumina Energy:

Coachmans energy

Andrew was very professional and helpful. I trust him to deal with my accounts and best options

Customer Services

Lumina Energy

11 months ago

Thank you very much for your feedback for our Account Manager, Andrew, and the service you received. We look forward to working with you again in the future.

M. Arrowsmith Ltd.

Verificado pela Feefo

GBR

12 months ago

O que M. Arrowsmith Ltd. disse sobre Lumina Energy:

Electric contract

Very honest easy to deal with

Cliente fiável

Verificado pela Feefo

12 months ago

Customer Services

Lumina Energy

12 months ago

Thank you very much for your feedback! Look forward to working with you again.

THE FAVERSHAM SOCIETY

Verificado pela Feefo

Faversham

1 year ago

O que THE FAVERSHAM SOCIETY disse sobre Lumina Energy:

Excellent service from Ian

Ian is very proactive and knowledgeable

Customer Services

Lumina Energy

1 year ago

Thank you very much for your feedback, especially for our account manager, Ian. We shall pass this on to him. Look forward to working with you again in the future.

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