Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hargreaves Lansdown Comentários

http://www.hl.co.uk

We’re the UK’s number 1 investment platform for private investors, based in Bristol.

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A apresentar todos os 3,403 comentários

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Always efficient and courteous.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, Thank you for sharing your feedback with us. Best wishes, Lucie

Data de compra: 21/07/2021

valued client

High Peak

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Excellent website

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave a review. All the best, Lucie

Data de compra: 21/07/2021

Han W

Horsham, West Sussex

4 years ago

O que Han W disse sobre Hargreaves Lansdown:

A platform for all my investments, with stellar service and support.

The customer service is great. I mostly manage my own investment decisions, but if I have a query, the HL team is always available to assist. I like that there are several secure ways to contact...

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Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that our Helpdesk team has been of good use to you. Thanks for taking the time to share your feedback. Best wishes, Lucie

Data de compra: 21/07/2021

valued client

Poole, Dorset

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Rapid response, efficient, helpful and without unnecessary palarva.

My enquiry was dealt with courteousy, efficiently and without fuss.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your review. All the best, Lucie

Data de compra: 21/07/2021

Cliente fiável

4 years ago

Patient customer service

After not accessing my account for over a year, Pedro was very helpful & patient in helping me to reset my account login details and didn’t make me feel stupid !

Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, It's great to hear that you had such a positive experience when receiving help from our colleague. Thanks for sharing this. Best wishes, Lucie

Data de compra: 20/07/2021

Cliente fiável

4 years ago

Excellent employee

HL attempted to resolve my query to the best of their ability

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to share your review. Best wishes, Lucie

Data de compra: 20/07/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Excellent for people new to investing

Investment instructions have been acted on promptly and correctly. The website is fairly easy to navigate and I can manage savings with a wide range of providers as well as investments.

Data de compra: 20/07/2021

Stuart Lines

Northumberland

4 years ago

O que Stuart Lines disse sobre Hargreaves Lansdown:

Excellent service

Easy to use service

Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, Thanks for sharing your review. Best wishes, Lucie

Data de compra: 20/07/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Efficient and timely service.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your feedback. All the best, Lucie

Data de compra: 20/07/2021

Martyn

Cheltenham

4 years ago

O que Martyn disse sobre Hargreaves Lansdown:

Great service, simple and reliable

I've used HL for the past 5 years to top up ISA account and found the service to be fast, simple and reliable for both UK and overseas stock. Have no hesitation in recommending them.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, It's great to hear that you've enjoyed using our platform for your ISA. Please don't hesitate to get in touch with our Helpdesk if you're ever in need of assistance. Kind Regards, Lucie

Data de compra: 20/07/2021

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