Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hargreaves Lansdown Comentários

http://www.hl.co.uk

We’re the UK’s number 1 investment platform for private investors, based in Bristol.

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A apresentar todos os 3,403 comentários

Cliente fiável

4 years ago

Great Service

Good advice together with an easy to use website.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your feedback. Best wishes, Lucie

Data de compra: 29/07/2021

Cliente fiável

4 years ago

Pension withdrawal includes a tax-free element

I requested £10000 from my pension pot. The first £2500 is tax-free. You seem to have deducted tax from the full £10000. You sent me no documents detailing the transaction. You do not tell me how...

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Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m really sorry to hear this. Please contact our Helpdesk and we would be happy to look into this for you. Take care, Parvez

Data de compra: 29/07/2021

Cliente fiável

4 years ago

Clear advice for new investors like me . Easy to contact

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave us a review. All the best, Lucie

Data de compra: 29/07/2021

Cliente fiável

4 years ago

Excellent website and regular portfolio reviews

Excellent website and regular reviews of your portfolio.Easy to switch funds with them.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, It's great to know that you find our website to be excellent. Please feel free to give our Helpdesk a call if you ever have some questions. Best wishes, Lucie

Data de compra: 28/07/2021

valued client

London

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Efficient and cost effective service. Good online platform and supporting tools.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, Thanks for leaving your review, it's great to hear that you like using our platform. All the best, Lucie

Data de compra: 28/07/2021

Cliente fiável

4 years ago

Great service always

Calls are answered quickly without having to press 1 for this etc. Always very helpful.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, We're so glad that you're experiencing the high levels of customer service that we are so proud of. Thanks, Lucie

Data de compra: 27/07/2021

Cliente fiável

4 years ago

The transaction was completed easily, quickly and efficiently.

The transaction was completed quickly, easily and with a reasonable charge

Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, It's great to hear that you've had such a positive experience with our platform. Thanks for sharing, Lucie

Data de compra: 27/07/2021

Cliente fiável

4 years ago

Safe and reiiable

Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, Thanks for leaving us a review. Best wishes, Lucie

Data de compra: 27/07/2021

Cliente fiável

4 years ago

Ideal for novice investors

Efficient, easy to understand systems for a novice investor

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to share your review. All the best, Lucie

Data de compra: 27/07/2021

Cliente fiável

4 years ago

Too much chargeimg for stocks buy and sale

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for leaving a review. Whilst we appreciate that our platform charges aren't the cheapest, we feel they reflect good value for money considering the service we provide. Our dealing charges for example start at £11.95 and can be as little as £5.95 depending on the number of deals you placed the previous month. Should you ever need a hand with anything then please don’t hesitate to get in touch. Take care, Parvez

Data de compra: 27/07/2021

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