Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Hargreaves Lansdown Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 3,403 comentários

Les Gourlay

4 years ago

O que Les Gourlay disse sobre Hargreaves Lansdown:

Efficient fee based service, takes the risk and pain out of dealing direct.

Used HL to consolodate my private pension pot and obtain quotes for eventual commencement. I could have gone direct to companies but decided to hand to HL to organise. It was done professionally and...

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Helpdesk team

Hargreaves Lansdown

4 years ago

Hello, Thanks for sharing your experience on here, we appreciate you taking the time to leave us a review. Best wishes, Lucie

Data de compra: 03/08/2021

Cliente fiável

4 years ago

User friendly website.Easy to make infrequent trades. Useful research engine and good articles on financial and investment matters.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi there, Thanks for taking the time to share your feedback with us. All the best, Lucie

Data de compra: 03/08/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Smashing.

Everything is just so easy to do. I'm so very glad I chose them.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for sharing your review. Best wishes, Lucie

Data de compra: 03/08/2021

Cliente fiável

4 years ago

Reliable but pricey

I like the service and the website - I don’t like the enormous fees and have stopped using HL for investing in shares or investment trusts. I also don’t take notice of HL’s recommendations as I think...

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Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, Thanks for leaving a review. Whilst we appreciate that our platform charges aren't the cheapest, we feel they reflect good value for money considering the service we provide. Our dealing charges for example start at £11.95 and can be as little as £5.95 depending on the number of deals you placed the previous month. Should you ever need a hand with anything then please don’t hesitate to get in touch. Take care, Parvez

Data de compra: 03/08/2021

valued client

4 years ago

O que valued client disse sobre Hargreaves Lansdown:

Web site, general service and scale are all great. Fees are high and I’m still not using your advice after the issues over the past few years

Lucie Apampa

Hargreaves Lansdown

4 years ago

Data de compra: 03/08/2021

Barry Wright

Morecambe

4 years ago

O que Barry Wright disse sobre Hargreaves Lansdown:

Patient & helpful to a novice investor.

Excellent prompt meaningful service.

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, It's great to hear from a novice investor. Thanks for taking the time to share a review. All the best, Lucie

Data de compra: 03/08/2021

Cliente fiável

4 years ago

Great friendly help Opening my account

Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, Thanks for taking the time to leave a review. All the best, Lucie

Data de compra: 03/08/2021

jeanne stonevalued client

windermere

4 years ago

O que jeanne stonevalued client disse sobre Hargreaves Lansdown:

great financial company that makes you feel safe in all your finances.

have dealt with hargreaves lansdown on & off for many years, i have had excellent service from them in every aspect. they have always been helpful patient & informative in every monetary situation....

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Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, It's great to hear from a longstanding customer. Thanks for sharing your review and experience of using our services. Best wishes, Lucie

Data de compra: 02/08/2021

Cliente fiável

4 years ago

HL offers a great website,which is easy to use and great value for money.

HL has offered a brilliant service over the past 3 Years,buying and selling shares could not be easier and if you get stuck you can always get a helpful human voice at the end of the telephone line...

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Helpdesk team

Hargreaves Lansdown

4 years ago

Hi, It's so great to hear that you've been enjoying using our platform these past three years. Thanks for sharing your experience. All the best, Lucie

Data de compra: 30/07/2021

Cliente fiável

4 years ago

A few days later I was contacted a manager who was very concerned.

When I called to discuss my problem your adviser could not help me?

Lucie Apampa

Hargreaves Lansdown

4 years ago

Hi, I’m really sorry to hear this. Please contact our Helpdesk and we would be happy to look into this for you, you can either give us a call or send us a secure message when logged into your account. We’ll ensure this is looked into fully for you. Take care, Parvez

Data de compra: 29/07/2021

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Hargreaves Lansdown Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?