Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Partilhar
JR
Jane Rowley
Verificado pela Feefo
GBR
1 month ago
O que Jane Rowley disse sobre Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Saiba mais
0
Partilhar
DT
DENNIS TAYLOR
Verificado pela Feefo
GBR
1 month ago
O que DENNIS TAYLOR disse sobre Grass247:
Good
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Partilhar
MN
MR DJ NORTH
Verificado pela Feefo
GBR
1 month ago
O que MR DJ NORTH disse sobre Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
0
Partilhar
DK
D P King
Verificado pela Feefo
GBR
1 month ago
O que D P King disse sobre Grass247:
excellent service
excellent
0
Partilhar
Cliente fiável
Verificado pela Feefo
1 month ago
Service was great
0
Partilhar
MO
Milina Orourke
Verificado pela Feefo
GBR
1 month ago
O que Milina Orourke disse sobre Grass247:
Excellent value and quality
Excellent
0
Partilhar
AN
Alan Naylor
Verificado pela Feefo
GBR
1 month ago
O que Alan Naylor disse sobre Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Os nossos prémios independentes reconhecem as melhores marcas em termos de serviço de apoio ao cliente. Os vencedores são decididos com base nas classificações que recebem por parte dos seus clientes.
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Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
