Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Freedom Health Insurance Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 180 comentários

Cliente fiável

Verificado pela Feefo

8 years ago

Simple, easy and professional. Needed an insurance and it was given to me in 48 hours for my residence card application. Extremely happy with it

Freedom Health Insurance

8 years ago

Thank you for your nice words. We are pleased to hear that you are happy with our service. We are always trying to make the entire process as quick and easy as possible. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Cliente fiável

Verificado pela Feefo

8 years ago

Really good service, straight to the point!

Great!

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Hamilton Alexandre

Verificado pela Feefo

8 years ago

O que Hamilton Alexandre disse sobre Freedom Health Insurance:

Really great service, Sol helped me find the perfect coverage, better than any other interaction with insurance companies I've had, will be using you in the future.

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. We are always trying to make the entire process as quick and easy as possible. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Cliente fiável

Verificado pela Feefo

8 years ago

Well, I can't really rate you because I haven't thank God had to make a claim. My broker recommended you for the best cancer coverage and you welcomed me promptly and you seem to be a very good...

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Freedom Health Insurance

8 years ago

Thank you for nice words and for your trust. We are pleased to hear that you have chosen us based on our comprehensive cancer cover. We are always trying to provide the best level of service to our clients. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Cliente fiável

Verificado pela Feefo

8 years ago

Prompt service but would prefer to receive printed documents(limit of cover etc.) rather than have to download them.

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. We are always trying to make the entire process as quick and easy as possible. And any feedback is much appreciated. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Cliente fiável

Verificado pela Feefo

8 years ago

Good servise

Freedom Health Insurance

8 years ago

Kind Regards,

Freedom Health Insurance Team

David

Verificado pela Feefo

8 years ago

O que David disse sobre Freedom Health Insurance:

Turned out fine

Slight hiccup in the admin but all resolved speedily

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are pleased to hear that your issue has been solved quickly. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Alina

Verificado pela Feefo

8 years ago

O que Alina disse sobre Freedom Health Insurance:

Excellent service, I explained why do I need it and he gave me the best option Thanks

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are pleased to hear that you are happy with our service. If you have any further questions, please do not hesitate to contact us.

Kind Regards,

Freedom Health Insurance Team

Judit

Verificado pela Feefo

8 years ago

O que Judit disse sobre Freedom Health Insurance:

I am happy with the service and costumer care.

I was happy how fast I was able to buy policy, all my questions have been answered. Thank you

Freedom Health Insurance

8 years ago

Thank you for your feedback. We are glad we've managed to answer all your questions and provide you with a quick buying process. Should you have any other questions, please do not hesitate to contact us.

Kind regards,

Freedom Health Insurance Team

Cliente fiável

Verificado pela Feefo

8 years ago

Price seemed okay.But when i got to pay the next months fee i couldnt find any bank details where to py it. So i wrote them at least two times. And then 2-3 days later i managed to get someone on...

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Freedom Health Insurance

8 years ago

Thank you for taking the time to get in touch and I’m sorry that you experienced difficulty contacting us to make the monthly payments for your Freedom Elite plan.

I understand that the timing of the payments has now been explained to you and that you are happy with the outcome.

However, if you would like to discuss this further, please don’t hesitate to contact me personally on 01202 756350 or email r.smith@freedomhealthinsurance.co.uk

Robert Smith

Distribution Manager

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Freedom Health Insurance Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?