Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

forward2me Avaliações | Avaliações de Serviço de apoio ao cliente para {{merchantUrl}} | Feefo

A apresentar todos os 13,904 comentários

Cliente fiável

Verificado pela Feefo

13 years ago

Excellent service and very easy to use. Parcel arrived very quickly with no problems. Good value…

Excellent service and very easy to use. Parcel arrived very quickly with no problems. Good value for money and would certainly recomment to friends.

forward2me

13 years ago

Thanks for your feedback. We're pleased that you were happy with our service and we look forward to shipping to you again in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

The service was excellent and lightning fast. However, the price was steep: 1/3 of the…

The service was excellent and lightning fast. However, the price was steep: 1/3 of the price of the already expensive item being forwarded. It would be excellent to have a more economical option...

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forward2me

13 years ago

Thanks for your feedback, we really value your comments. Many Thanks, James

Cliente fiável

Verificado pela Feefo

13 years ago

You tried to find the most inexpensive transportation for me, which I thought was very…

You tried to find the most inexpensive transportation for me, which I thought was very impressive. Unfortunately, as you shipped by mail, I then had to pay customs fees on the postage as well (as it...

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forward2me

13 years ago

Many thanks for your feedback. We're sorry to hear that you were required to pay unexpected duties/taxes on your parcel but we hope to help you again in the near future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

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forward2me

13 years ago

Thanks for your feedback! Many Thanks, James

Cliente fiável

Verificado pela Feefo

13 years ago

Super.service and very helpful customer care.thanks so much

forward2me

13 years ago

Thanks for your kind comments. We look forward to shipping to you again in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

I thought this service was amazing! I was so happy to know that I could purchase…

I thought this service was amazing! I was so happy to know that I could purchase gifts from overseas and have it delivered to Australia even though the website didn't deliver to Aus. I was a little...

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forward2me

13 years ago

Many thanks for taking the time to feed back to us. We're pleased that you were happy with our service and that everything went to plan for you. We hope to ship to you again in the near future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Great service! Works as described..

forward2me

13 years ago

Thanks for your feedback. We're delighted to hear that you were happy with our service and we look forward to helping you again in the future. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Fast shipping and smooth transaction. Thank you .

forward2me

13 years ago

Thanks for taking the time to leave us with your feedback, we really appreciate your comments. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Very good service, forwarding was swift and package arrived in great shape. One quibble: DHL…

Very good service, forwarding was swift and package arrived in great shape. One quibble: DHL quite expensive, especially when speed not a priority, suggest Royal Mail be an option for pacakges like...

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forward2me

13 years ago

Many thanks for your feedback, we really value your comments. We can ship to you through Royal Mail for smaller items, if you would like us to ship any of your future parcels through Royal Mail then please get in touch. Kind Regards, James

Cliente fiável

Verificado pela Feefo

13 years ago

Truly impressive service. The communication was very good and the item was sent an hour…

Truly impressive service. The communication was very good and the item was sent an hour after payment. The delivery was fast and fully trackable. A great way to purchase.

forward2me

13 years ago

Many thanks for taking the time to leave us with your feedback and for your kind comments. We look forward to shipping to you again in the future. Kind Regards, James

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forward2me Comentários

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?